Microsoft Quality Control. Where are you?

Discus and support Microsoft Quality Control. Where are you? in XBoX on Consoles to solve the problem; I had to make 3 changes from my Xbox One under the Microsoft warranty. The first one they sent me did not even start. The second they sent me was... Discussion in 'XBoX on Consoles' started by Thiag0 0liveira, Jul 1, 2018.

  1. Thiag0 0liveira
    Thiag0 0liveira Guest

    Microsoft Quality Control. Where are you?


    I had to make 3 changes from my Xbox One under the Microsoft warranty. The first one they sent me did not even start. The second they sent me was crashing and giving boot errors all the time. This third party I just received has the cooler stopped, it does
    not run, so the console turns on, heats up and turns itself off for its own protection.

    What is happening to your Microsoft quality control? Why are you sending the devices to consumers without doing severe quality tests to our satisfaction? You lose money with the comings and goings, and we lose precious game time. Not to mention that we lost
    time signing the services, Live Gold, Game Pass and EA Access.

    :)
     
    Thiag0 0liveira, Jul 1, 2018
    #1
  2. Thiag0 0liveira
    Thiag0 0liveira Guest
    Microsoft Quality Control. Where are you?

    I had to make 3 changes from my Xbox One under the Microsoft warranty. The first one they sent me did not even start. The second they sent me was crashing and giving boot errors all the time. This third party I just received has the cooler stopped, it does
    not run, so the console turns on, heats up and turns itself off for its own protection.

    What is happening to your Microsoft quality control? Why are you sending the devices to consumers without doing severe quality tests to our satisfaction?

    You lose money with the comings and goings, and we lose precious game time.

    Not to mention that we lost time signing the services, Live Gold, Game Pass and EA Access.
     
    Thiag0 0liveira, Jul 1, 2018
    #2
  3. KLRSKIR
    KLRSKIR Guest
    QUALITY CONTROL

    You'll need to give support a ring in your region.
     
    KLRSKIR, Jul 1, 2018
    #3
  4. brandiesel1
    brandiesel1 Guest

    Microsoft Quality Control. Where are you?

    They send back supposedly "refurbished" consoles. It's always better to just buy a new one even if it's under warranty. You are essentially getting a second hand console back that was previosly broken.
     
    brandiesel1, Jul 2, 2018
    #4
  5. brandiesel1 Win User

    Microsoft Quality Control. Where are you?

    They send back supposedly "refurbished" consoles. It's always better to just buy a new one even if it's under warranty. You are essentially getting a second hand console back that was previosly broken.
  6. {Parity} Win User

    Controller Issues

    Where you buy the controller does not really have anything to do with the quality of the device.
  7. EnenDaveyBoy Win User

    My Xbox One Stereo Headset adapter broke for no reason. Am I entitled to a new on?

    It depends where you are in the world, the chat adaptors are rubbish quality, get the controller with the 3.5mm and save yourself a lot of hassle.
  8. brandiesel1 Win User

    Why Xbox One controllers break so easily

    Xbox 360 controllers definitely had a better build quality, but they are no where near as sleek as the new ones.
  9. SoloMallard401 Win User

    Is Microsoft Bingo down?

    Since you (MS) updated the system it has not been working right and today you we can't even get in because of the server down issue. This seems to be typical for Microsoft, make changes and don't test. Where is your quality control and when are you going
    to post something letting all of the users know it is being worked on. You wonder why people get upset with your company this is just another example of poor quality.
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Microsoft Quality Control. Where are you?

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