Microsoft prompting me to set up a new profile when logging back in to Minecraft on...

Discus and support Microsoft prompting me to set up a new profile when logging back in to Minecraft on... in XBoX Games and Apps to solve the problem; Help! I logged my son out of Minecraft on Nintendo Switch and now when I try to log back him back in to his exisiting Minecraft Microsoft profile... Discussion in 'XBoX Games and Apps' started by Minecrafthelpneeded, May 16, 2025.

  1. Microsoft prompting me to set up a new profile when logging back in to Minecraft on...


    Help!

    I logged my son out of Minecraft on Nintendo Switch and now when I try to log back him back in to his exisiting Minecraft Microsoft profile using my Microsoft account (he is registered under my account) it just takes me to the Microsoft Xbox live page and prompts me to set up a new user profile (which I haven’t done). There are no other options on the page - it just asks you to select your public user name.

    Where has his old profile gone and why can’t I log into it.

    I was prompted to do an upgrade on Minecraft on the switch which I did but I don’t know why that would have affected it.

    My son is getting quite distressed so I would appreciate any help!

    :)
     
    Minecrafthelpneeded, May 16, 2025
    #1
  2. Onyx Is Here Win User

    Microsoft prompting me to set up a new profile when logging back in to Minecraft on Nintendo switch

    Hello Minecrafthelpneeded, sorry to hear you're having trouble.

    Please see this support link https://www.minecraft.net/en-us/realms/minecraf... for information on how to link a Microsoft Account to Minecraft on the Nintendo Switch.

    If you're unable to do this though you may have used a different account to link your son on the device.
  3. Levi Santoro Win User

    Migrating Mojang to Microsoft Account, not launching

    Hello,

    For those of you who encountered the same situation (at least with the logging into Minecraft part i cannot attest to the minecraft.net part) the solution is very simple, When you are on the log in password screen, click the go back to see the profiles. Then you need to "create a new profile" under the Microsoft account. The reason it seemingly bugs out and deleted your information is that the system still interprets it as a Mojang account, therefore and you need an entirely separate "Microsoft variant." Simply input the new Microsoft information as prompted and you should be all set!

    Hopefully this helps!
  4. Christopher Revoredo Win User

    Cant Join Minecraft Realms or Servers

    Hi there David welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Just open Minecraft and then go to the Settings option. After that, press on the Profile tab from multiple Settings options. You will now see a Sign Out of your Microsoft account on the right-hand side; simply tap on this option to log out of your account.

    Now, wait for some time, and then try to log in to your account on Minecraft. Enter the right login credentials and sign in back to your account. When you successfully log in, you will be prompted with Save to Microsoft Account and Leave on Device options. You need to click on the Save to Microsoft Account and then press the Continue button on the next prompt. Now, press Continue and then enter your Microsoft account username and password when prompted with Are you trying to sign in to Minecraft PE? You can try reconnecting to external servers and hopefully, the problem should be fixed!
  5. kyle_m4496 Win User

    Nintendo switch minecraft dungeons how do I link the account

    Hi Lathan. My name is Kyle and I'm an independent advisor.

    When you launch Minecraft Dungeons for the first time, you are prompted to log in to a Microsoft Account. This can also be done from the game's settings menu, by selecting "Configure Online Play"

    For more help with Minecraft Dungeons and other Minecraft games, please contact Minecraft Support: https://help.minecraft.net/hc/request/new
  6. Mister Iffic Win User

    Windows phone problems with app

    Hi MAC BLACK HAWK,



    Sorry to hear of your frustration! To clarify, when you initially set up your phone, it should have prompted you to accept the Terms then. Did it not? Or did you choose not to accept them?



    Also, when logging into Xbox.com, did you receive a prompt to accept them? Nothing came up? Are you using the same Microsoft Account profile at this website that you used to set up your phone?



    Let us know. Thanks!
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