Microsoft privacy settings not working

Discus and support Microsoft privacy settings not working in XBoX Accessibility to solve the problem; Im in a family in microsoft and for some reason only my settings shows "We were unable to load your settings at this time. Please try again later "... Discussion in 'XBoX Accessibility' started by ExecuteNIx, Nov 5, 2021.

  1. ExecuteNIx
    ExecuteNIx Guest

    Microsoft privacy settings not working


    Im in a family in microsoft and for some reason only my settings shows "We were unable to load your settings at this time. Please try again later " when i try to access the xbox one/windows 10 online safety to enable online gameplay, the tab is available for all other family members but just not mine, how do i fix this so i can play online?

    :)
     
    ExecuteNIx, Nov 5, 2021
    #1
  2. ExecuteNIx Win User

    Microsoft privacy settings not working

    ive tried using other browsers, clearing cache, i even tried it on 4 seperate cpus and using my phone but the problem is still there, i also googled around and saw that many other people were having this problem, do you know if any of them were able to fix this?
  3. ExecuteNIx Win User

    Microsoft privacy settings not working

    my account was removed from the family but the issue is still there


    [​IMG]
  4. MateusFontana Win User

    Microsoft privacy settings not working

    I believe this is something that only support will be able to resolve, as it may appear to be an issue with your account. Anyway, before we confirm this, try the solution below, please.

    You need an alternate Microsoft account and download the Xbox Family App on your phone. Add the main account as a family member and make the alternate account the organizer. Sign in as the organizer on the Xbox Family App and change the settings there. You should be able to see the settings to let your account play multiplayer.
  5. MateusFontana Win User

    Microsoft privacy settings not working

    Try clearing your browser's cache, try doing the procedure for other browsers, I recommend Microsoft edge. Try changing your privacy settings on another device too, see if anything changes. If that doesn't solve I'm afraid there's a problem with your account and it would be necessary to contact support.
  6. ExecuteNIx Win User

    Microsoft privacy settings not working

    The adult of the family group did to go to the xbox one/windows 10 online safety tab, but that tab was kept saying we were unable to load your settings only for my profile, it showed for every other family member, i know how to change the settings for multiplayer, but the problem i am having is that the tab i need to use is not working
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Microsoft privacy settings not working

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