Microsoft Points Error

Discus and support Microsoft Points Error in XBoX Games and Apps to solve the problem; I've gotten this error more than five times, you guys keep delaying my Microsoft points every 15 days. Why is this happening to me more than twice? My... Discussion in 'XBoX Games and Apps' started by stealthfighter0, Jun 14, 2014.

  1. Microsoft Points Error


    I've gotten this error more than five times, you guys keep delaying my Microsoft points every 15 days. Why is this happening to me more than twice? My billing info is correct. I'm getting twice every month, and they are stalling my requested transfer. I
    can't be satisfied with your service after all this delay, I should have gotten my points more than three months ago.

    Sorry, we are unable to deposit your Rewards Credits. To resolve this issue, please go to
    Microsoft Billing and make sure your account information (including country, region and billing address) is correct. If you're still experiencing
    problems, make a post in our Support Forum.

    :)
     
    stealthfighter0, Jun 14, 2014
    #1
  2. FM1337
    FM1337 Guest
    Paypal problem

    500 Microsoft Points - $7.25

    1000 Microsoft Points - $14.50

    2000 Microsoft Points - $29.00

    5000 Microsoft Points - $72.00

    6000 Microsoft Points - $87.00

    Then explain the error on the purchice page
     
    FM1337, Jun 14, 2014
    #2
  3. Megaconda07
    Megaconda07 Guest
    Microsoft points error

    My family has an xbox live family gold pack, well when my dad tried to buy me 4000 points the first time it said error product cannot be bought or somthing, and then he tried again and it went through. Well it charged his card both times and we didnt get
    the points for the first time. Is there a way we can get the points or a refund?
     
    Megaconda07, Jun 14, 2014
    #3
  4. maxen
    maxen Guest

    Microsoft Points Error

    Hi there Stealthfighter,

    It's better if you go to the Support Forum which is linked in the text you copied, this one:

    forums.xbox.com/.../29.aspx

    That is the forum specifically for the Rewards programme and they will be better able to assist you with this matter.
     
    maxen, Jun 14, 2014
    #4
  5. voteDC Win User

    Microsoft Points error

    You need to contact phone support and get them to open an Unauthorised Access case Call Us.

    First check with those people who have access to your 360 if they haven't been buying stuff.
  6. Smwutches Win User

    Microsoft points error

    He would need to call support to see what they could do.
  7. maxen Win User

    Microsoft Points Error

    Hi there Stealthfighter,

    It's better if you go to the Support Forum which is linked in the text you copied, this one:

    forums.xbox.com/.../29.aspx

    That is the forum specifically for the Rewards programme and they will be better able to assist you with this matter.
  8. Adrifing Win User

    Microsoft points error

    he can check his billing history and see if it appears in there aswell

    https://billing.microsoft.com/

    and log in - have a look and see if its appeared in there

    log in with the live id in question though

    if it hasn't shown in there but it has shown on the statement from the bank then contact Microsoft

    support.xbox.com/.../contact-us

    billing and subscriptions and then other

    if all else fails call them up - they are helpful and will push to resolve this issue
  9. NikkiBeckman Win User

    Microsoft points error

    hey shadowsoldier07, sorry to hear about your mspoints purchase issue. smwutches is absolutely correct. however, you DO know that you have to sign in as the family primary to make purchases and then gift the points to the child accounts right? Just
    putting that out there for ya in case it wasn't completely clear. :)
Thema:

Microsoft Points Error

Loading...
  1. Microsoft Points Error - Similar Threads - Microsoft Points Error

  2. Microsoft Rewards Point Account Suspended

    in XBoX on Windows
    Microsoft Rewards Point Account Suspended: I am earning points for League of Legends Gift card but one day i saw my Microsoft rewards account has been suspended I don't know why my account got suspended i believe there may have been a...
  3. Pre purchased game with Microsoft points isn't showing up as owned correctly

    in XBoX Games and Apps
    Pre purchased game with Microsoft points isn't showing up as owned correctly: Ok so I pre purchased EA Sports College Football 26 Deluxe Edition with Microsoft points weeks ago. With the game being released soon I decided to to go to upcoming games to see what time it's...
  4. I bought valorant points on microsoft store and couldn't redeem.

    in XBoX Games and Apps
    I bought valorant points on microsoft store and couldn't redeem.: I bought valorant points because I didn't know that they wouldn't give you a code. I don't have an xbox and got my refund request denied. Can I get my money back or get it to the pc version? (I...
  5. I need help with my microsoft points

    in XboX Insiders
    I need help with my microsoft points: I gathered enough points for a $3 xbox gift card and when i went to redeem.microsoft.com and redeemed it my balance didnt update and when i check my balance and click manage it says the $3 expires...
  6. Wondering if Microsoft Rewards would have Minecoins in exchange for Points :D

    in XBoX Games and Apps
    Wondering if Microsoft Rewards would have Minecoins in exchange for Points :D: I wondered and felt like buying something in Minecraft Mobile, but I don’t have Minecoins… Thought about looking up on Safari for infos on how to get some and saw a question back then from June...
  7. How can I redeem points on Microsoft Rewards through Xbox?

    in XBoX Games and Apps
    How can I redeem points on Microsoft Rewards through Xbox?: I tried redeeming points on my Xbox (I have the Series S), but I couldn't find anywhere to redeem. When I went to the Rewards Category, it said that no rewards were available....
  8. I submitted my Microsoft rewards points for $10 gift card and y’all sent me a code that was...

    in XBoX on Windows
    I submitted my Microsoft rewards points for $10 gift card and y’all sent me a code that was...: I submitted my Microsoft rewards points for $10 gift card and y’all sent me a code that was longer than 25 digits 693b9e2e-a6e1-4d2c-8fb4-4e69f39bac21
  9. microsoft rewards point question

    in XBoX on Consoles
    microsoft rewards point question: can some admin help me please is possible to get microsoft reward points by 60k in 3 months so I can chrome for 52USD 60k microsoft reward point is paying for the taxs on amazon.com if i get 300$...
  10. I can't redeem my Microsoft points it keeps giving me an error code keep contacting you...

    in XBoX Accessibility
    I can't redeem my Microsoft points it keeps giving me an error code keep contacting you...: I can't redeem my Microsoft points it keeps giving me a n error code and keep giving me error codes. And no seems to be able to help. Why can't you just fix the issues....