Microsoft no longer a great company,do not buy Xbox Series X, no support when you get a...

I called the Microsoft help line for a launch (August 2020)console Xbox series X that my family gifted me for my birthday on March 2021. The console after a year and a half craped out. I was playing Star wars Fallen Order, a gen 3 game(Xbox one) on this "powerful" console and it died. The whole system crashed. It will now not turn on. I did not even play with the console for more than a few hours a week. I am a dad that works and full time job ,60 hours a week, so what little time I have I would play but only for like an hour or the most two. Madden ,Star wars ,and Fornite. Some NBA 2k but nothing that would push the limits. The console would shut off before like three times prior,but this time it was done. Called support and we tried resets, hard resets, and I even tried to clean the dust( very minimal dust was on the console). They said I was out of warranty and all I could do was take it to a local service center,Best buy , but they could not further assist . I tried and had it looked at and they said the motherboard was toasted.... I kept my console cleaned, well ventilated with space around the console, and hardly even turned on the console and played it. Yet I had a lemon . I was upset that my family spent so much money on a console I desired . I called Microsoft back and they said I could send it in but they would charge $299.00 to look at it and if they could not fix it , the would send a refurbished console. I had read reviews on launch date title consoles being defective for over heating and that the refurbished ones would do the same . I'm thinking, my family spent $499.00 plus tax on this console and now another $299.00 wow. I was like my son's PS5 has had no issues and he plays the **** out of it. No issues . I was very upset, sad , and disappointed. I've lost respect for the company. I still have this big paper weight on the corner floor of my bed room with no solution other than buy a new console. If anyone knows of who can work on this console please let me know. Microsoft use to be a great company with high standards but it looks like Sony or Nintendo is the way to go. My original Nintendo switch is still going and it was a launch model. Never had it shut off or die other than the battery not being charged. I remember a time Microsoft would resolve 360 ring of deaths , send you replacement parts for smalls fixes and not charge you as a thank you for being a Xbox owner. I have owned all of the Xbox consoles and sad to say this will probably be my last .

:)