Microsoft: MS Jackpot will not save to cloud!

About three weeks ago I started seeing a window in Microsoft Jackpot that stated my coin balance could not be sync'd with the cloud and to check my internet connection. I use the cloud coin saving feature because I play Microsoft Jackpot on a few different
machines. I do not have nor due I experience bad or intermittent connections to the internet on any of the computers I play Microsoft Jackpot on. This has to be a cloud storage problem that occurred when one of the windows 10 updates came down the line. All
the PC's I play Microsoft Jackpot on are running windows 10. All of the updates have been installed and verified. This has to be a Microsoft software glitch as I see it has happened to too many users on too many different machines. I have lost 126,000 coins,
my five day bonus of 1,000 coins and the ability to bank any new coins I get, But.......... Life goes on !!

Hello Michael,

Thank you very much for bringing this issue to our attention! The best way to resolve the issue with
Microsoft Jackpot,
and the coin balance not uploading to the cloud
is to contact the
Microsoft
Casual Games Community support team.

To be more specific, you can check out

Microsoft Jackpot for more information.

Be sure to let us know the results!

I just installed Windows 10 and I am signed into Jackpot but it is saying that there is a problem saving coin balance to the cloud. I have internet connection. Is it having a problem going from the old windows to the new windows internet (Edge)? Please
help

what happened to bingo? where did it go?

Well I wouldn't like to predict anything unpleasant, but when the same thing happened last year with Microsoft Jackpot (which was also included in the Solitaire games widget once upon a time), a few weeks later it was announced that the game was to be withdrawn
and wouldn't be supported anymore. (You can still play Jackpot but only locally, it can't connect to the cloud now).

It wouldn't be a surprise if the same happened with Bingo, since it seems to be having more and more problems lately (unable to connect to the cloud, purchases not appearing, rewards vanishing into thin air etc.).

Let's hope someone from MS or Frima will reassure us about Bingo's fate. It's a fun game and it would be a pity to lose it.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with Microsoft Jackpot! After a bit more investigating into the issue on your behalf I was able to locate this response from the Microsoft Casual Games
Team itself.
Microsoft Jackpot Saying Goodbye.

"As of today, December 19, 2018, Microsoft Jackpot is no longer available for download on the Microsoft Store and the in-game coin store will not accept new purchases. Purchases made in the last 6 months, starting with June 19, 2018, will
be automatically refunded.

Current players may enjoy the game without these features until June 19, 2019, when game services including daily bonus coins, ad-watching for coins, cloud sync, leaderboards, and achievements will cease.

We will be sad to see this game go away and we deeply regret having to make this decision."

Check out the link for more information about this.

Hope this helps.