Microsoft Movies and TV app freezing

Discus and support Microsoft Movies and TV app freezing in XBoX Games and Apps to solve the problem; Is anyone else having the same issue as I am? All morning, the Microsoft Movies and TV app freezes my entire console when I click on a TV show and... Discussion in 'XBoX Games and Apps' started by Komrade Foxy, Mar 14, 2016.

  1. Komrade Foxy
    Komrade Foxy Guest

    Microsoft Movies and TV app freezing


    Is anyone else having the same issue as I am? All morning, the Microsoft Movies and TV app freezes my entire console when I click on a TV show and click on Go To Series. I have had this happen to me before, but it was not an all day issue. I've called tech
    support and all of the options they gave me did not fix the problem. Is it me or Xbox live?

    :)
     
    Komrade Foxy, Mar 14, 2016
    #1
  2. Treydon
    Treydon Guest
    Microsoft movies and tv app bug??

    I am trying to watch a movie i purchased some time ago on my 360 but it's not showing up. In fact about 70% of my purchased videos are missing. Ive done everything i can think of to try and make them show up, redownloading profile, clearing cache, deleting
    and reinstalling app etc, and nothing seems to work. I am not trying to download the video again, simply stream it. But i am not given the option to do so. Anyone have any ideas as to why i am suddenly missing a few hundred dollars worth of shows and movies??
     
    Treydon, Mar 14, 2016
    #2
  3. RocCity585KuSh
    RocCity585KuSh Guest
    Xbox rewards problems

    im not receiving my xbox rewards credits for my purchases of movies on the microsoft movies and tv app or my 2 percent cash back
     
    RocCity585KuSh, Mar 14, 2016
    #3
  4. AridLizard Win User

    Movies and TV in movies and tv app keep freezing

    there is a Status Alert affecting Live TV; Groove or Movies & TV video store,
    including browsing, purchasing, downloading, and streaming
  5. JeremySweetin Win User

    Movies and TV in movies and tv app keep freezing

    Unfortunately this did not help, nothing has thus far. Keep your suggestions coming, guys! I’m definitely disappointed in microsoft right now. I’ve spent hundreds on movies that I can’t even watch :/
  6. Jeremy2085 Win User

    Movies and TV in movies and tv app keep freezing

    Make sure you have a stable and secure internet connection when downloading or streaming live tv from your xbox as if it cuts out, so does your signal. Try using an ethernet cable instead of wireless as it normally gives a better and more constant signal
    without the risk of it dropping out.
  7. JeremySweetin Win User

    Movies and TV in movies and tv app keep freezing

    I will give this a try, thanks!
  8. Trojan3003 Win User

    Movies and TV in movies and tv app keep freezing

    I’m having the same issue. All my movies are freezing up. Ive already cleared system cache, factory reset, remove profile, deleted movies and tv app, and hard reset. To no avail none of these worked. I have 4,300.00 dollars worth of movies that i cant
    watch!
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Microsoft Movies and TV app freezing

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