Microsoft money doesn't show on xbox one

omitosan · Oct 3, 2015

Hey

I added money on my microsoft account but doesn't show on my xbox one console.

The money shows on my xbox account on de xbox website i have 105 euro but on de console it shows i have 15.21 € what was previously on it .

I want to buy the forza 6 ultimate edition but i can't , can any one say me what to do .

Logged on different times on console now and been 2 days since i added the money , reconnected with internet but nothing.

:)

2c9543ae-c0df-4f6c-b95a-68b0f6985171 · Oct 3, 2015

MS Store UK - Still not been charged

If the money isn't claimed after 5 days, it'll show back on your account, doesn't stop Microsoft from taking it again though

jonjh76 · Oct 3, 2015

Game doesn't show up on Xbox One

Originally I was looking at the store page from my Win10 PC and I wasn't seeing any errors. After posting about this yesterday I went to the game's store page on my Xbox. and managed to get it to download from there even though it wasn't showing up on the
"ready to install" list.

However, when I try to start the game I get a popup telling me that I need to insert the game disc or buy it from the Xbox store (0x803f8001), even though as I said earlier I bought this game years ago from the shop on my 360

Smwutches · Oct 3, 2015

Check your account at
http://commerce.microsoft.com and make sure you added the currency to the same region as your account.

omitosan · Oct 3, 2015

hey

Indeed that is the problem , any chanse i can add it to my other region account .

I have a belgium account and by accident i putted money on nl account . I only have 1 xbox account.

Smwutches · Oct 4, 2015

You would need to try contacting support for your region and speak to billing.
support.xbox.com/contact-us

omitosan · Oct 8, 2015

Hey

I did a live chat already , they say its not possible to transfer the credit from one region to another because of difference in currency, i am very sure that al european currency is the euro and that its the same in belgium as in the netherlands .

I don't know in the first place how the credits come on the nl account. I added the xbox codes on the website instead of on my console and now the credits or on a nl account .

ngocphi · Oct 8, 2015

Becasuse currency is region locked alqays has been

If you buy a netherlands currency code you will get netherlands currency and it is not transferable

ngocphi · Oct 8, 2015

Whoever sold you the code shouldve said where it came from

omitosan · Oct 9, 2015

that helps me alot , i always buy my codes online at the same shop , never had problems before with that so maybee they gave me the wrong codes.

ngocphi · Nov 1, 2018

If it is an etailer you have to read the description although if it says all of eu dont buy it

Currency cards are region specific

SpeckledEagle

It's funny. This poll shows that no one cares about Skype or social media on Xbox. But Microsoft keeps on pushing it on us. It shows people care a lot about playing used games, but Microsoft doesn't care.

Now, if a company doesn't offer its consumers something they care about, do you think they'll make a lot of money?

Kaj Breen

No I did not mean to add money because I know how to add money but when I try and use Microsoft balance it doesn't show up.

2c9543ae-c0df-4f6c-b

If the money isn't claimed after 5 days, it'll show back on your account, doesn't stop Microsoft from taking it again though

PavelKlaus

Hi I've brought sea of thieves for £21 through paysafecard and on xbox,micrsoft it shows that i don't own the game at all and also my Microsoft history doesn't show the payment. but i have all the proof on paysafecard that i've payed and it took my money what do i do?

Tzar of kaos

Microsoft doesn't trust anymore Xbox one as a futuristic/improve product.

And in november we will just get an upgraded version of the Xbox 360.

Microsoft spend too much money just to build a 2.0 version of the 360.

Microsoft money doesn't show on xbox one