Microsoft Minesweeper - why won't it load?

Hi Daryl,

None of these worked. Also, it's not just me, see the comments on https://www.facebook.com/microsoftminesweeper

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Minesweeper.

According to Microsoft Agent | Moderator Shafeeq_Khan: https://answers.microsoft.com/en-us...d-jigsaw/7a8f6aca-9e01-4712-9b3c-9356296c558b

"Check if your Windows is up-to-date by going to Settings > Update and Security > Windows Updates and install all the Windows Updates if there are any.

Meanwhile, try the below troubleshooting steps.

Method 1: Microsoft Store Apps Troubleshooter.

Run the Microsoft Store Apps Troubleshooter and fix the problems with the Minesweeper. https://support.microsoft.com/en-us...ft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac

Method 2: Update Graphics Drivers.

As you are facing some purple-green screen when you launch the game, we can try to update your graphics drivers as well. You can follow the article Update drivers in Windows 10 and update the Graphics Drivers and check for the issue. https://support.microsoft.com/en-us...-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6

Method 3: Clean Boot.

Try to perform a Clean Boot on your computer and see what exactly is preventing the game from running. https://support.microsoft.com/en-us...-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

NOTE: A 'Clean Boot' starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.

If the Clean Boot works, then don't forget to place the computer to normal boot by going to 'Reset the computer to start normally after clean boot troubleshooting' section in the Clean Boot link.

Method 4: New User Account.

If the above methods didn't work, then you may need to Create a New Administrator User Account and login to the New User Account and check for the issue. https://support.microsoft.com/en-us...-windows-20de74e0-ac7f-3502-a866-32915af2a34d "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I will look into that for you.

Same with me. Error 002000 saying none of the December challenges will download. The regular games can be played but I prefer the challenges and do not want to fall behind for the month. Please get it up and running again.

Same here - driving me nuts.

Same with me. Error 002000 saying none of the December challenges will download. The regular games can be played but I prefer the challenges and do not want to fall behind for the month. Please get it up and running again.