Microsoft: Microsoft Ultimate Word Games Expert Solver

It is in the Microsoft Ultimate Word Games package. It is called Word Twister.

There isn't much you can do when a daily challenge refuses to load. Restart the game or PC might help, or wait a few hours and try again.

No errro messages just doesn't save to the cloud so I have to disable it to play. I'm wondering if I might have to go into apps and reset them, but not sure how to.

Hello ,

Sorry to hear that you're having this problem.

Seeing as this happened today, and before everything was showing up alright, I would say that this is more than likely due to our

Service Alert Xbox Live is currently experiencing and have been almost all day. If you do refer to that page, you should be able to set it up to notify you by text when our Service is back to normal.

I would try to sign out and in as Nestor had suggested after our services are back up.

Let us know how if it comes back up alright afterwards.

Thanks!

Hi,

Have just checked the Service Alert and it advises me that all Games are working correctly so I have done as advised, signed out and signed back in again but all statistics are still reset to '0'. I have also uninstalled the program, restarted my computer
and reinstalled Ultimate Word Games but all statistics are still reset to '0' (after a very brief synchronisation). For your info, I also play the Microsoft Solitaire Collection and Sudoku games and the statistics for these are still 'intact'

Kind regards

Hey Cap thanks for keeping in touch!

We suggest trying to Remove and Re-download the profile (Sign in and Out) since the issue could be on the profile itself and this would clear up a lot of issues! Also try another browser and keep us posted so we can get this issue resolved!

Have done both of those things that but there's no change. All the Ultimate Word Games have been reset to '1'. Achievements, within my profile, seem to be okay but there should nearly two years statistical data for all three games and would like to get this
data restored.