Microsoft Mahjong Premium Access has disappeared

Discus and support Microsoft Mahjong Premium Access has disappeared in XBoX Accessibility to solve the problem; I recently renewed my Premium upgrade to Microsoft Mahjong however for the last 2 days my account only shows the standard access and I am being... Discussion in 'XBoX Accessibility' started by PoppySteve, Dec 21, 2022.

  1. PoppySteve
    PoppySteve Guest

    Microsoft Mahjong Premium Access has disappeared


    I recently renewed my Premium upgrade to Microsoft Mahjong however for the last 2 days my account only shows the standard access and I am being bombarded with advertisements. My PC is on Windows 11 and I have deleted and reinstalled the app. Can anyone advise?

    :)
     
    PoppySteve, Dec 21, 2022
    #1
  2. Francia J. Win User

    Microsoft Mahjong Premium Access has disappeared

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First make sure that it is active by signing in to https://account.microsoft.com/billing/orders as well as https://account.microsoft.com/services. Once confirmed sign out both on your Microsoft Store App as well as Xbox Console Companion and then quit both apps before signing back in.

    After all that re-launch the game.

    You can also check this link: https://microsoftcasualgames.zendesk.com/hc/en-...
  3. FintaFamily Win User

    Ad free mahjong

    Purchased a premium for ad-free play of microsoft mahjong but still seeing ads
  4. bleeman Win User

    issues with my premium subscription

    My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
    subscription is good through October 2016. Thanks!
  5. ED kRevali Win User

    A large banner that is enlarged

    Is this like a publicitybanner?, the Microsoft Mahjong premium will remove any publicity banners from the game.
  6. bleeman Win User

    Solitaire Premium problems

    I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
    but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.
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Microsoft Mahjong Premium Access has disappeared

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