Microsoft mah-jong game crashes when trying to open a game

Discus and support Microsoft mah-jong game crashes when trying to open a game in XBoX Games and Apps to solve the problem; Upgraded to Windows 10 and mircosoft mah-jong keeps crashing.Trying to open and play mircosoft mah-jong but each time I try and open a game it crashes... Discussion in 'XBoX Games and Apps' started by ContestedInk549, Jan 9, 2016.

  1. ContestedInk549
    ContestedInk549 Guest

    Microsoft mah-jong game crashes when trying to open a game


    Upgraded to Windows 10 and mircosoft mah-jong keeps crashing.Trying to open and play mircosoft mah-jong but each time I try and open a game it crashes and closes the game. I've tried uninstalling and then re-installing, app trouble-shooting and even a computer
    expert found it odd that it wouldn't work. How can I fix it? Going through withdrawls as haven't been able to play for months.

    :)
     
    ContestedInk549, Jan 9, 2016
    #1
  2. JezelDanLuther
    JezelDanLuther Guest
    Cannot open Microsoft games in Xbox app

    I have played Microsoft solitaire collection, Microsoft jigsaw, sudoku, mah-jong and age of empires for a month and now I cannot open any of these. When I click on them they just hang. Any ideas?
     
    JezelDanLuther, Jan 9, 2016
    #2
  3. stellasteve1
    stellasteve1 Guest
    game tag

    When I start a solitaire, mah-jong sudoku, game I get signed in as a different player, How do I change player name tag
     
    stellasteve1, Jan 9, 2016
    #3
  4. Tezzarrific Win User

    Game not listed under installed in XBOX app on PC

    yeah thats how it looks, when you start it it list all the casual games inside including minesweeper and all, same as my pic, they rolled all the games into one suite so start that and you can then start mah-jong and minesweeper, they are no longer listed separately. when you say select mah-jong in the solitaire menu it will open the store to install it, once this is done, close the solitaire suite and reload it and then select mah-jong and it will start the game.

    made a quick screen capture of it for you

    https://youtu.be/uvoVnt6I3b4
  5. HatlessOsprey23 Win User

    Microsoft Mahjong won't even load past the opening page

    cannot get Microsoft mah-jong it keeps coming to Microsoft solitaire collection instead even though page is mahjong
  6. mrsoft Win User

    Microsoft solitaire/mah-jong will not open

    Hi Kathy

    Tried again

    went into xbox console companion

    all seemed to be going well - quite a bit of flashing images think it was my sign in page

    then this came up = please advise

    thank you


    [​IMG]


    EDIT: Removed personally identifiable information (PII) from screenshot.
  7. mrsoft Win User

    Microsoft solitaire/mah-jong will not open

    Please go to Achievements and check if you have Gamerscore or these games are available on the list - Microsoft Solitaire Collection and Microsoft Mahjong.

    My Microsoft account open ok thank you

    wow! I never knew I could do that

    Is this what you meant??


    [​IMG]
  8. mrsoft Win User

    Microsoft solitaire/mah-jong will not open

    Hi Kathy

    Followed instructions carefully,


    [​IMG]

    update took over 2 hours to install it restarted twice during install

    checked all the Administrator tasks (all went well)

    restarted & disabled

    in MS store it wouldn't let me do individual updates but had one link "update all" which I did

    Tried to sign in to Solitaire = agh!!!!!!!!!!!!!!!!!!!!

    Tried to open Mahjong = agh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    [​IMG]



    [​IMG]


    EDIT: Removed personally identifiable information (PII) from screenshot.
Thema:

Microsoft mah-jong game crashes when trying to open a game

Loading...

  1. Microsoft mah-jong game crashes when trying to open a game - Similar Threads - Microsoft mah jong

  2. Digital Game Resale Marketplace Proposal for Microsoft Store

    in XboX Insiders
    Digital Game Resale Marketplace Proposal for Microsoft Store: This proposal presents the implementation of an official system within the Microsoft Store that allows users to resell previously purchased digital games under platform-controlled conditions. The...

  3. Microsoft Rewards Tab Removed After Update

    in XboX Insiders
    Microsoft Rewards Tab Removed After Update: Hi I noticed since I’ve updated my console, when I’m on my profile i can’t see rewards anymore featured on the profile page. Had this been completely removed or just a bug. submitted by...

  4. Trying to add a phone number to my Microsoft account

    in XboX Insiders
    Trying to add a phone number to my Microsoft account: I loaded up an old Microsoft account that had like 30k points, I’m like omg. So I get the 25$ Xbox gift card. It says I don’t got a phone number, so it tells me to go to a center area and press...

  5. Can Microsoft remove the publicity ???

    in XboX Insiders
    Can Microsoft remove the publicity ???: Is there any way Microsoft could remove the ads from the Xbox Series S/X home screen? I'm pretty sure no one who bought an Xbox wanted ads. We already pay for games and Live subscriptions. I don't...

  6. Will the Postal Games ever come to Xbox consoles/Microsoft Store?

    in XboX Insiders
    Will the Postal Games ever come to Xbox consoles/Microsoft Store?: Xbox is known for it's large collection of games, so why not have 3 more? Postal Redux, Brain Damaged, And Postal 4? Soon to come, Postal 2 Redux, aswell. What's their issue? submitted by...

  7. Microsoft mah-jong will not open

    in XBoX Accessibility
    Microsoft mah-jong will not open: Hi I have been playing the Microsoft Mahjong for years with no problems I had to change my email address on my Microsoft account which was excepted and verified, all seems correct. When I try...

  8. Microsoft Mah Jong Premium Game

    in XBoX Games and Apps
    Microsoft Mah Jong Premium Game: I renewed my premium version of the game in October, 2017 and have had no trouble until I purchased a new laptop. I downloaded the game to the new computer and all my statistics were there from...

  9. Microsoft Mah Jong

    in XBoX Games and Apps
    Microsoft Mah Jong: How is the number of points one gets in Microsoft Mah Jong determined? I win 99% of the time at the Expert level, but the score varies widely. 4897b127-9120-4322-813e-1df4cee190d0

  10. X Box Microsoft Mah Jong

    in XBoX Games and Apps
    X Box Microsoft Mah Jong: I have subscribed for about a year to Microsoft (X Box) Mah Jong and yesterday morning I had a strange problem. What is happening is when I go to the challenge(On Line) games it involves playing...