Microsoft LifeCam HD-3000 Not showing video

Hello Ryan Downey,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, video is not showing while using Microsoft LifeCam HD-3000. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

We would like to know more about it in details so that we can provide a more accurate information on how to resolve your concern.

1. Are you using your webcam for live streaming on Xbox console?
   
2. What type of Xbox console are you using?
   

If you are using this webcam for your live streaming into your Xbox, here are few things to check:

1. Plug your USB webcam into your Xbox.

2. Allow your camera to be used for live streaming if you haven’t already:

• Press the Xbox button to open the guide, go to System & profile > Settings > Account > Privacy & online safety > Xbox privacy > View details & customize > Communication & multiplayer and make sure you can use video for communications.
  
• In the guide, go to Capture & share > Live streaming > Camera options and check that your camera is set to On.
  
• Open a live streaming provider app and follow the instructions for streaming.
  
• Start your live stream.
  

Note: To live stream microphone audio as well, you’ll need to use a headset.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Did you get an answer for this? I'm going through the same thing

That didn’t work for me i recent bought one to stream and the camera will recognize I have a camera but won’t show it on screen or on the stream

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).





Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

Not all webcams are compatible here is a list of what Microsoft is recommendinghttps://support.xbox.com/mixer/broadcasting/broadcast-with-webcam-on-mixer

• Microsoft LifeCam Studio
• Microsoft LifeCam HD-3000
• Webcam Logitech C922 Pro Stream
• Webcam Logitech C930e