Microsoft Jigsaw will not download daily games or collections. What can I do?

Hi Tom, this is Manuela!. I'm an Independent Advisor

I'm truly sorry to hear that you're having this issue in Microsoft Jigsaw

I just want to let you know that in situations like this the best option is reach their dedicated support team
You can contact them below
https://microsoftcasualgames.zendesk.com/hc/en-...

If maybe you need to know when you need to reach the game support or Microsoft support please visit this related thread
https://answers.microsoft.com/en-us/xbox/forum/...

this is where my issue started . i purchased the Iceland collection and when wanted to download my jigsaw crashes to desktop.

now i can download any of my collectables and i cant play daily quests

I have not been able to download the Microsoft Jigsaw game daily challenges since Sept 30. I have uninstalled and installed the game 3 different times & it still will not download the daily challenges.

The same thing happened to me on 31st December - no more daily challenges. They start to load (seemlingly) then it just switches off Jigsaw altogether!

Jigsaw collections work as usual, but not Daily Challenges.

Hi there,

Once you launch the Microsoft Jigsaw game, got to Classic Jigsaw and you will see your collections, ones that can be downloaded, or where you can create your own from photos.