Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer...

Discus and support Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer... in XBoX on Windows to solve the problem; My Windows 10 updated and after the update, I am no longer able to log in to Microsoft Jigsaw with my Xbox Live account. I keep getting a message that... Discussion in 'XBoX on Windows' started by PrairieChzHead, Nov 16, 2019.

  1. Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer...


    My Windows 10 updated and after the update, I am no longer able to log in to Microsoft Jigsaw with my Xbox Live account. I keep getting a message that states "Choose another item: This in-app purchase item is no longer available in Microsoft Jigsaw. [CV:JFekUXE1V0GnrE50.25.2]"

    I am unsure what the error message refers to.

    I followed the steps to reset my app. I've also uninstalled and reinstalled the app, but the error still keeps coming up.

    How can I fix this?

    :)
     
    PrairieChzHead, Nov 16, 2019
    #1
  2. XBF Brad A Win User

    Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer available.

    Hi Prairie,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  3. xDevilxGirlx421 Win User

    Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer available.

  4. BillPinkNye Win User

    not able to upgrade to premium

    I've been having this problem for a few days now. Every time I try I get a message. Choose another item. This in app purchase item is no longer available in microsoft jigsaw. Followed by a different error code every single attempt. Hope this is fixed
    soon.
  5. ROGERCORNELL Win User

    not able to upgrade to premium

    I've been having this problem for a few days now. Every time I try I get a message. Choose another item. This in app purchase item is no longer available in microsoft jigsaw. Followed by a different error code every single attempt. Hope this is fixed
    soon.
    Yes the same problem. Kind of frustrating
  6. Guidoandco Win User

    Microsoft Jigsaw

    I am unable to load the app Microsoft Jigsaw. I receive a window informing me it is currently unavailable in my account. Error Code 0x803F8001.
Thema:

Microsoft Jigsaw: Unable to log-in due to error message saying in app purchase is no longer...

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