Microsoft Jigsaw error 200019

Hello GRAHAMSIMPSON6,

Thank you for posting on the Xbox forums. We understand that you are unable to start Microsoft Jigsaw due to an in-game error. We recommend making sure that

Windows 10 is up to date. Also, you can try performing
a clean boot. A “clean boot” starts Windows with a minimal set of drivers and startup programs,
so that you can determine whether a background program is interfering with your game or program. Be sure to let us know the results!

Hey there!

Sorry to hear about the issue. This error indicates there may be an issue with the Windows Store on your device. Let's start with the steps listed under
Error 20 on the
Microsoft Jigsaw Facebook page, and let us know how it goes after giving those steps a shot!

Thank you!

I'm unable to find "Microsoft Jigsaw Cacti" or the "017-000" error code that you're referring too but I will continue to investigate. Is this the game that you're referring too? It is possible that there is a new version of the game:

Get Microsoft Jigsaw - Microsoft Store

Hello PursuantParty52,

Thank you for bringing this issue to our attention. Microsoft Jigsaw is a Microsoft casual game. Therefore, the

Microsoft Casual Games Community will be able to assist with any errors that occur on casual games. Be sure to let us know the results!

I'm having the same problem!! Are you getting error code 0x80004005? I'm also getting that error code when I try to log in to Microsoft Jigsaw AND Microsoft Jackpot.