Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

Discus and support Microsoft Jigsaw crashing in Windows 10 when opening a puzzle in XBoX on Windows to solve the problem; About a week ago, Microsoft Jigsaw started crashing once I selected a puzzle to play. I have been playing the free version on my Windows 10 PC, and... Discussion in 'XBoX on Windows' started by queencarlemagne, Jul 12, 2018.

  1. queencarlemagne
    queencarlemagne Guest

    Microsoft Jigsaw crashing in Windows 10 when opening a puzzle


    About a week ago, Microsoft Jigsaw started crashing once I selected a puzzle to play. I have been playing the free version on my Windows 10 PC, and this happens for every type of puzzle (Classic Jigsaw, Jigsaw Jam, Daily Challenges)

    Here are the things that I've tried that have not worked:

    • Restarted my PC
    • Ensured my version of Windows 10 is updated
    • Ensured my version of Microsoft Jigsaw is updated
    • Reset game cache
    • Uninstalled and re-installed the game

    Is there anything else I can do? I really enjoyed the app...

    :)
     
    queencarlemagne, Jul 12, 2018
    #1
  2. Gutrend
    Gutrend Guest
    Microsoft Jigsaw crashes.

    Today, Microsoft Jigsaw has experienced two crashes. The first occurred just after opening the program and clicking on Classic Jigsaw, the second happened after completing a jigsaw in the Classic category/Food/Piece of Marzipan Torte on Medium difficulty
    and being notified that the next puzzle was opened. Both crashes just simply shut the program down.
     
    Gutrend, Jul 12, 2018
    #2
  3. JenniWaggoner
    JenniWaggoner Guest
    App continues to crash

    The daily challenges crash close each time I try to play. It will download the daily puzzles but after selecting one, when it starts to open (and play an advertisement I assume) it crashes and closes. I WAS only able to do puzzles in my collections of
    "Classic Jigsaw" but now that is crashing after I've had a puzzle open for a few minutes. After a few moves, this now crashes and closes. PLEASE FIX!!!
     
    JenniWaggoner, Jul 12, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

    M3tal Daz3, Jul 12, 2018
    #4
  5. M3tal Daz3 Win User

    Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

  6. dixie2-105 Win User

    Microsoft Jigsaw

    After I upgraded to Windows 10 my jigsaw puzzle game has being doing something strange, When I open a puzzle the pieces are kind of cut in half. They go together but its very hard to see where the pieces go, when chunks of the pieces are already attached.
    Can you help?
  7. Realnibor555 Win User

    Microsoft Jigsaw downloads

    Yep. Now mid-October. Always crashed when I finished a puzzle and then tried to open a new one; I had to re-open the program every time I wanted to do the next puzzle. I have bought a dozen or so new collections since I started Jigsaw (with upgrade to Windows
    10), but now I have the same problem others mention, namely that my account has been charged, but the collections will not download. After clicking the "Download" button, the square picture for the puzzle says, "Downloading..." but nothing happens --download
    indicator bar never gets any color (I've waited as much as an hour). I've been trying for a couple of weeks now to get the two collections I most recently purchased. I've done Windows updates, program restarts, PC restarts, and driver updates.
  8. DominumStige Win User

    error code 303019

  9. KennethReid Win User

    Microsoft Jigsaw Puzzle

    I have the same problem. When I first got Windows 10, I had no problems downloading any of the puzzles. I had to reinstall Windows 10 about 2 months ago, and since then, I have not been able to download any of the puzzles (99.5% of which I had already purchased
    with points). When I try to download any of the puzzles, it crashes.
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Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

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