Microsoft Jigsaw - Can't close "Cooking Diary" ad

XBF Crystal P

With all due respect, your answer is annoying and inappropriate.

Microsoft embedded a BAD AD in Microsoft Jigsaw.

SIMPLE AS THAT. You telling us to squander our precious time trying to fix this problem caused by the coding with your troubleshooting nonsense is INSULTING!

JUST FIX THE AD OR DELETE IT. PERIOD.

Even if we wanted to download the darned thing, WE CAN'T because the stupid Ad is coded in an infinite loop and the "get" and "X" buttons simply DO NOT WORK.

HOW WOULD YOU EXPECT ANY OF US TO FIX THAT???

IT IS MICROSOFTS PROBLEM, NOT OURS. IT WAS WORKING THIS MORNING AND NOW DOESN'T.

Hi there Miss Pelled,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with Microsoft Jigsaw.


I recommend try the following troubleshooting articles:

• Windows Update Troubleshooter
  
• Microsoft Casual Games FAQ
  
• Microsoft casual games community
  

We also recommend asking a question on the
Microsoft Gaming Forums.

Hope this helps.

Nonsense to the reply! The ad is broken in whichever game it appears. Microsoft Sudoku is currently affected on the PC platform. The X for close ad does not work, the box to select the game does not work, restarting computer does not work. I have done all
these things and still get the same ad and the same results. I cannot see the Sudoku game because the ad has blocked it now for over 30 minutes of retries.

How about getting in there and FIX YOUR PROBLEM so we can enjoy the game which is part of your expensive op system.

I found this by accident.

Close MS Jigsaw

Go to settings

Click on privacy

Click on background apps

TURN ON Microsoft Jigsaw

Open MS Jigsaw and try downloading again.

Now I can downloading.