Microsoft Jigsaw - Advert won't close so can't play the game

Discus and support Microsoft Jigsaw - Advert won't close so can't play the game in XBoX Games and Apps to solve the problem; Hi there, The slots advert in Microsoft Jigsaw cannot be closed. the CLOSE X box in the right corner doesn't do anything when you click it. If I shut... Discussion in 'XBoX Games and Apps' started by HazelArthur1, Apr 3, 2019.

  1. HazelArthur1
    HazelArthur1 Guest

    Microsoft Jigsaw - Advert won't close so can't play the game


    Hi there,

    The slots advert in Microsoft Jigsaw cannot be closed. the CLOSE X box in the right corner doesn't do anything when you click it. If I shut down the game and reopen it goes straight back to that same advert as soon as I go to do another jigsaw.

    This has happened on two separate computers so I know it isn't the computer - it's a fault with the coding of the advert.

    Can Microsoft please fix? Otherwise we've wasted our time with our progress in the game and will have to reinstall.

    Or if anyone out there worked out how to get round it without losing all the progress...

    Thanks very much

    Hazel

    :)
     
    HazelArthur1, Apr 3, 2019
    #1
  2. HazelArthur1 Win User

    Microsoft Jigsaw - Advert won't close so can't play the game

    Hurrah! I think they've fixed it... at least all was well today.

    Thanks :)
  3. Galaxy Golden Win User

    Microsoft Jigsaw - Advert won't close so can't play the game

    If it keeps showing the same advert, then I suggest just waiting for Microsoft to fix this issue.
  4. HazelArthur1 Win User

    Microsoft Jigsaw - Advert won't close so can't play the game

    Thanks. However my issue is not covered in any of the faqs in that link. Microsoft need to fix a problem with the slots ad not closing, it's an ad fault. and its stopping ability to play further. If there was a way to get past the ad that'd be great...
    without losing our progress. I guess I won't be able to get through to Microsoft about it if they just have faq suggestions.
  5. XBF Leo G Win User

    Microsoft Jigsaw - Advert won't close so can't play the game

    Hello HazelArthur1,

    Thank you for posting on the Xbox forums. We understand that Microsoft Jigsaw is not able to be closed. Microsoft Jigsaw is a Microsoft casual game. Therefore, the

    Microsoft Casual Games Community     will be able to assist with this issue. The link we provided contains solutions for different types of errors. Be sure to let us know the results!
  6. Ackis Win User

    Microsoft Jigsaw - Advert won't close so can't play the game

    Is there a way to report the actual ad?
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Microsoft Jigsaw - Advert won't close so can't play the game

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