Microsoft is stealing money, and mental health, and nobody what-so-ever doesnt help at all

Discus and support Microsoft is stealing money, and mental health, and nobody what-so-ever doesnt help at all in XBoX Sales and Promo to solve the problem; Hi, I've recently created a new e-mail account just to use with Xbox Game Pass Ultimate service on pc...this email was *** Die E-Mail-Adresse wurde... Discussion in 'XBoX Sales and Promo' started by barbaros piliçli, Oct 26, 2020.

  1. Microsoft is stealing money, and mental health, and nobody what-so-ever doesnt help at all


    Hi,

    I've recently created a new e-mail account just to use with Xbox Game Pass Ultimate service on pc...this email was *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    I've made the purchases on the phone on microsoft xbox sales.

    Then my stupid microsoft wireless keyboard was apparently low on battery and it registered something else than what i types as the password of the email.

    So i could not log back into that email account ever again...then the nightmare began.

    From all resources of Microsoft, (can you imagine...i said ALL), be it phone support (they said chargeback from bank is the only solution...LOL), be it online support, be it online chat with some real agent, all sources lead you to same stupid recovery form
    over and over and over again which is

    https://account.live.com/password/reset

    This form asks you the following information

    full name, ...done

    birthdate, ...done

    services you used your account, ...account is brand new so only outlook.com

    services you bought, ... xbox live gold, game pass ultimate so far so good

    used passwords in the past ... This is a brand new account no previous password

    subjects of email you ve sent ... This is a 30min old, brand new account no emails has ever been sent...only received purchase confirmation

    limited payment method information ... This info consist of only last 4 digits of the card, full name and expiration info on the card, so hardly can be used as a verification if your card info is stolen

    Then i received over and over refusal of my reset demands....

    FOR GODS SAKE, you dont ask for any detailed card info, you dont ask for any ID information, you dont require mandatory secondary verification information such as a phone number or a 2nd email account while creating the account.

    I've selected to record the phone conversation on the phone while making the purchases. I have given my e mail address as *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** to the sales agent. I ve made the purchases on the same phone call...so what additional info you have on your hands...

    Phone call record

    E-mail info i have provided to the agent and made the purchases

    IP address of the PC that i logged on to the e-mail address which i lost access and right after i loggen on to other microsoft accounts from the same pc same ip address

    BUT YOU DONT USE ANY OF THESE AS A VERIFICATION point.

    HOW THE HELL AM I SUPPOSED TO GET BACK THE ACCOUNT???

    Worst of all, you will continue to charge my card on subscriptions with no option to cancel or refund any of the services without logging into the account itself. This is plan and simple, scam, fraud whatever you call it. I am the owner of the credit card
    of that stupid account you provided and i demand you to stop charging anything anymore and refund everything you have ever charged since i dont have access to services you claim that you have sold to me. As the card owner i should be able to stop this fraud
    scheme going on.

    :)
     
    barbaros piliçli, Oct 26, 2020
    #1
  2. CL0NE 7 Win User

    What's up with the mic in this game?

    Conory, you have mental health issues. Why don't you leave your mobile phone on a table in the middle of a bar and hope nobody Frapes you.........................again! ;-)
  3. Daft Badger Win User

    Mental health

    Wouldn't work. In an ideal world everyone would be nice to each other regardless but this isn't an ideal world.

    You will always get people who go out of their way to bully others & having a badge saying you suffer from mental health issues would attract the bullies like a moth to a light.
  4. Obsessive Power Win User

    Mental health

    I have to agree with Daft Badger. Having some kind of badge or indication on your profile regarding something so personal to you such as your current mental health status would only be a bad thing. It wouldn't do anything to protect you, quite the opposite in fact.

    Some people are cruel online and this would only attract those trolls towards you.

    My advice would be to not draw attention to yourself online and only enter into communications with people you know, like and trust. Ignore, block and report any offensive messages you may receive online and stay safe.
  5. SamuelXSSN Win User

    Mental health

    Ye I was thinking that it could make things worse but I believe there are people on Xbox that have the respect and not to stupid I thought it would have been a good idea but the point you lot made is right people bully and just don’t care about others wish people just showed people respect and show kindness to others
  6. Smwutches Win User

    Mental health

    There are also people so desperate to have any and all badges on their profile that they would get that badge without having mental health issues which would basically just abuse it.
Thema:

Microsoft is stealing money, and mental health, and nobody what-so-ever doesnt help at all

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