Microsoft Hello pin reset

Hi! My name is Ben an Independent Advisor and hope you are doing well.

With regards to your issue, possible that this is due to the settings of your Windows device related to Windows Hello feature.

If you don't have any Micrsooft account setup on your PC, please try to reset it by following the steps on this link https://support.microsoft.com/en-us/windows/res...

Kindly let us know how it goes or if you are stuck on the process.

Kind regards,

Ben

hello MozLN the Xbox pin or Microsoft pin is different to parental control pin it could be that your parents have set the pin or you may have forgotten the pin if not i would suggest you contact Microsoft support to reset your pin: https://beta.support.xbox.com/contact-us

Hello, I hope you are well.

Please try these steps.

If your Xbox is asking for your child's account PIN to sign in or make a purchase, and you don't have that PIN, you need to follow a process to recover or reset the PIN. The console may require you to enter your Microsoft account password to proceed.

To reset the PIN:

Sign In Attempt: When prompted, enter a 6-digit combination repeatedly (up to 3 times).

Reset: If the PIN is incorrect, the console may ask for your Microsoft account password.

New PIN: Follow the instructions to create a new 6-digit PIN and confirm.

If you forget your PIN:

Microsoft Account Password: If you don't remember your PIN, the console will ask for your Microsoft account password.

Reset: Use your Microsoft account password to reset the PIN.

If you can't access your account:

Restart the Console: A restart may help fix sign-in issues.

Removing and Adding the Account: Removing the account and then adding it again may resolve sign-in issues.

Restore Factory Settings: As a last resort, you can restore the console to factory settings, but this will erase all data

Hello Liz Duguay1,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble with your PIN. To troubleshoot this issue, you can try resetting your PIN. Here are the steps to reset your PIN:



1. Go to the Microsoft account sign-in page and select "Sign in with a security key or a different password."

2. Enter your email address and click "Next."

3. Select "Forgot my PIN" and follow the prompts to reset your PIN.

4. Once you've reset your PIN, try logging in to your Minecraft account again.



If resetting your PIN doesn't work, you can try signing in to your Minecraft account using your email and password instead of your PIN. If you're still having trouble, please let me know and I'll do my best to assist you further.

YanYannn
Microsoft Community Moderator

Hello Ezzywoah,

Thank you for posting in Microsoft Community.

We understand you are having issues with logging into your Microsoft account on your PC. Let's work on this together and sort this out in timely manner for you to get back to gaming.

Windows Hello PIN is a security feature that allows you to sign in to your device using a PIN that you create and link to your account. Sometimes, Windows may ask you to set up a PIN when you first sign in to your device or when you add a new account.

To remove the Windows Hello PIN, you can try the following steps:



- Go to Settings > Accounts > Sign-in options.

- Under Windows Hello PIN, click on Remove.

- Enter your Microsoft account password and click on OK.

- Confirm that you want to remove the PIN and click on Remove again.



If this does not work, you can also try to reset your PIN by following these steps:



- Go to Settings > Accounts > Sign-in options.

- Under Windows Hello PIN, click on I forgot my PIN.

- Enter your Microsoft account password and click on Continue.

- Follow the instructions to create a new PIN and confirm it.

I hope this helps you resolve the issue and enjoy your games on your PC. Let me know how it goes.



Sincerely,



Microsoft Community Moderator