Microsoft gift card redeemed for Robux but Robux money not showing up in account

Hello,

My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
money but it's just not showing up in his robux account....

Thank you so much for the link to this website! It shows me the option to buy 400 Robux for 4.99, which I can save up for.

However, I was concerned due to the fact that it says "400 Robux for Xbox" and the description reads "To redeem after purchase, launch Roblox on Xbox and sign in to your account." Again, I don't own an Xbox so will I be able to redeem the Robux?

(Usually when I get Robux through Microsoft Rewards, it gives it to me as a Roblox code, which I can redeem online, so if this is the same it should be fine)

Also, will I need to redeem Xbox or Microsoft Gift Cards for this?

Sometimes they can be a delay on the robux getting added to the account. Give it a few hours, and check again. If it doesn't show, then contact Xbox support, so they can help further with the issue. support.xbox.com/contact-us

Hi!

Hope this helps

https://support.xbox.com/en-US/billing/prepaid-codes/prepaid-code-errors

Hi there,

Please use this link.