Microsoft Gaming Services Not Installing

Are you subscribed to game pass for PC or game pass Ultimate?

Kindly also re-enable Microsoft Store Install Service. Search services in Windows search box then click on services to open service manager. Locate Microsoft store install service, double click on Microsoft store install service. Please choose startup type as automatic and click on start to start the service then restart your PC. Try installing the gaming services again using the link below:

https://apps.microsoft.com/store/detail/gaming-...

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).









Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

i have been having the same problems but i tried all of those methods and it has been stuck on 97%of 72 hours now please help me i dont know what to do

Hello Neutronix011,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you are having issue installing the gaming services app in your Windows device that stuck at certain percentage. Let us see how we can help.

It is possible that other applications supporting Gaming Services app are corrupted. We are going to perform some troubleshooting steps to make sure that all application related to Windows services are up to date. Below are the steps:

1. Make sure Windows is up to date.

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security.
  
• On the Windows Update page, select Check for updates to see if any updates are available including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure both the Xbox and Gaming Services apps are up to date.

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
  

3. Make sure you are signed in to the Xbox app and the Store with the same account.

When you open the Xbox app on your device, be sure you sign in to the app using your own Xbox account. You may also need to be signed in to the Store (xbox.com) in order to play a purchased game. To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

4. Remove and Reinstall Gaming Services.

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

For your reference, see: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

i am signed into microsoft store and the xbox app with the same account, my windows 11 and xbox app is up to date, i have used wsreset.exe on the microsoft store numerous times now, i follow each wsreset with an attempt to download gaming services either through the xbox app, or through microsoft store using the gaming services page i can access by putting the "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" command in powershell. none of these solutions have solved the problem, downloading from the xbox app still does nothing and the microsoft store still freezes the second i click install on the gaming services page. i cannot update gaming services because it isnt installed, i still cannot get it to install.

For clarification i am not having issues with updating gaming services, i am having issues INSTALLING gaming services. i was having other issues with gaming services before hand and the fix i followed involved uninstalling and reinstalling gaming services, the problem is that i cannot re install gaming services, NOT that i cannot update it. i do not have the app installed and i am trying to install it. reinstalling gaming services is quite literally the last step in the fix of the previous issues, but now i have a different one. (not being able to REINSTALL gaming services)