microsoft gamertag not working

Discus and support microsoft gamertag not working in XBoX Accessibility to solve the problem; my Gamertag on Xbox will not work. When i request a new password it sends an email to the right account. but the Gamertag does not match. The Gamertag... Discussion in 'XBoX Accessibility' started by 4fb03737-00c3-4468-820f-60d1d046c9e9, Sep 22, 2018.

  1. 4fb03737-00c3-4468-820f-60d1d046c9e9
    4fb03737-00c3-4468-820f-60d1d046c9e9 Guest

    microsoft gamertag not working


    my Gamertag on Xbox will not work. When i request a new password it sends an email to the right account. but the Gamertag does not match. The Gamertag that i pay for gold on I can no longer sign into. When i try to sign into my gametag on Microsoft.com
    the wrong Gamertag shows up.

    :)
     
    4fb03737-00c3-4468-820f-60d1d046c9e9, Sep 22, 2018
    #1
  2. koobii
    koobii Guest
    Support Code 8b050008-6f419139-9eeb859f when trying to change XBL Gamertag

    I'd like to change my gamertag too, but I can't because I don't own Xbox.

    Gfwl gamertag changing is not working because there are still Microsoft Points and it's not updated.
     
    koobii, Sep 22, 2018
    #2
  3. sc_shark
    sc_shark Guest
    New Xbox One Owner

    your all good man... welcome.. the gamertag thing is under work via microsoft.
     
    sc_shark, Sep 22, 2018
    #3
  4. steeledwand7664
    steeledwand7664 Guest

    microsoft gamertag not working

    That means your signing in on the website with the wrong email address.

    You would want to go into settings on your xbox one and go to the account tab and under sign in security and passkey it will tell you what the email address is that is associated with the Profile that you are signed in with.
     
    steeledwand7664, Sep 22, 2018
    #4
  5. 4fb03737-00c3-4468-820f-60d1d046c9e9
    4fb03737-00c3-4468-820f-60d1d046c9e9 Guest
    I am not signing in on the wrong email. I can obviously see the email that is associated with my account. I created a Microsoft account with the email and registered my xbox. I was able to reset my password and get past the character check but it still
    will not sign me in even after I enter the new password. It prompts me for my password, I enter it, and the screen loads but still does not sign me in.
     
    4fb03737-00c3-4468-820f-60d1d046c9e9, Sep 23, 2018
    #5
  6. XBF Jasmine Z
    XBF Jasmine Z Guest
    Hi DavidLamoureux2,

    Is the profile still downloaded onto the Xbox?

    So, when attempting to sign into the account, the platform being used is the website on a PC or phone only?

    Please check out this link for troubleshooting steps:
    When you can't sign in to your Microsoft account

    I hope this helps microsoft gamertag not working :)
     
    XBF Jasmine Z, Sep 23, 2018
    #6
  7. Edocsil 2020
    Edocsil 2020 Guest
    This does suggest Microsoft account is associated with the wrong email. What I would do is on the Xbox with the Gamertag you believe is the right one is check the E-mail address associated with it. A Gamertag is associated with a Microsoft Account but
    the E-mail address that is associated with a Microsoft Account\E-mail address can change. Hope that helps and makes sense.
     
    Edocsil 2020, Nov 5, 2018
    #7
  8. XBF Jasmine Z Win User

    microsoft gamertag not working

    Hi DavidLamoureux2,

    Is the profile still downloaded onto the Xbox?

    So, when attempting to sign into the account, the platform being used is the website on a PC or phone only?

    Please check out this link for troubleshooting steps:
    When you can't sign in to your Microsoft account

    I hope this helps :)
  9. Edocsil 2020 Win User

    microsoft gamertag not working

    This does suggest Microsoft account is associated with the wrong email. What I would do is on the Xbox with the Gamertag you believe is the right one is check the E-mail address associated with it. A Gamertag is associated with a Microsoft Account but
    the E-mail address that is associated with a Microsoft Account\E-mail address can change. Hope that helps and makes sense.
  10. 4fb03737-00c3-4468-8 Win User

    microsoft gamertag not working

    I am not signing in on the wrong email. I can obviously see the email that is associated with my account. I created a Microsoft account with the email and registered my xbox. I was able to reset my password and get past the character check but it still
    will not sign me in even after I enter the new password. It prompts me for my password, I enter it, and the screen loads but still does not sign me in.
  11. steeledwand7664 Win User

    microsoft gamertag not working

    That means your signing in on the website with the wrong email address.

    You would want to go into settings on your xbox one and go to the account tab and under sign in security and passkey it will tell you what the email address is that is associated with the Profile that you are signed in with.
  12. Christyna64 Win User

    Account not being used with gamertag that I want

Thema:

microsoft gamertag not working

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