Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to...

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Respectfully,



Microsoft Community Moderator

Hello Kunal Prasad,

Thank you for posting in Microsoft Community.



We understand that you are trying to install a game when your computer freezes. Let us check on this together and sort this out in timely manner for you to get back to gaming.

We appreciate you have provided us details about what you have done so far and what you have discovered about this issue. For us to get started in playing Xbox games we have to make sure that the necessary system installs and up to date. For this case, we will have to follow a series of troubleshooting. The troubleshooting we will share to you could be applicable to Xbox app issues you will encounter in the future.

• Before we provide those, we would like to make sure that you can sign into your account in Microsoft website. Please visit this link (click here) and sign in with your account. If you have not secured your account, try adding more security information to it. For tips, please check this link: 5 ways to protect your Microsoft account | Microsoft Security Blog.
  
• Restart device -
  
  • This will clear your computer’s memory/RAM.
    
• Keep your Windows updated -
  
  • Install PC updates including Optional Update. Guide - Update Windows
    
    • Settings > Update & Security (Windows 10) or Windows Update (Windows 11) > Check for updates > download updates and install > restart device and wait for the update to be done.
      
  • If you have issues with update, please check the troubleshooting steps available here - Troubleshoot problems updating Windows.
    
  • Update your Windows and Windows drivers:
    
• For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.
  
• Update Xbox app and Gaming Services from Microsoft Store
  
  • Launch Microsoft Store app on Windows by searching it on Windows search bar.
    
  • Select Library > Updates & downloads > check if an update is available for the Xbox app or Gaming Services app.
    
  • If an update is available, select Update.
    
• Sign out your account on Microsoft Store and Xbox app. Make sure you are signed in to Microsoft Store and Xbox app with the same credentials.
  
• (EA App) Close both Xbox app and EA app and relaunch the Xbox app.
  
• Uninstalling and reinstalling Gaming Services.
  
  • Right-click the Start button and select Windows PowerShell (Admin).
    
  • Type this command one at a time, press enter and wait:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
    
  • Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
    
  • Restart your device and try to install the game again
    

Source: Troubleshoot issues with the Xbox App for Windows



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Sincerely,



Microsoft Community Moderator

I'm having the same error, with all games. Already tried to uninstall and re-install Game services , nothing has changed. Pls help me I'm mad

Hello Kunal Prasad,

Thanks for the reply.

Totally fine, the first command is for removing Gaming Services in which this won't be installable if Xbox app is not launch. The second command will open Microsoft Store to see Gaming Services for installation. If installation did not start, you may launch Xbox app and take a closer look at the lower part of the app, you most likely will see on that part if there is an update needs to be installed or Gaming Services needs installation.

Regards,

I have updated Xbox application from Microsoft store and I tried to paste this command "get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" in powershell it is showing somekind of warning, will it be fine ????