Microsoft Flight Simulator Can't change mail on startup (Bought on Steam)

Melih Demirel · Sep 24, 2022

Now when I launch the game, this screen pops up.

Now this account is not my account to play on. When I click on the back icon, nothing happens, screen refreshes and I see the same thing. Because of this I can't log in. I can't continue too bc I don't have access to this given account anymore so I don't know how to get rid of this account on startup.

:)

SwordofWhedon

It looks at the account that is signed into the Xbox app and/or windows.

Jesper Holmgren

I am using steam. And i bought the Microsoft flight simulator game of the year. around 60 bucks

Joel Finkel (finkel)

Today Microsoft Flight Simulator was upgraded and now it fails on startup with the same error code.

XBF - Drew

Hello Hugo,

Hope your day is well. You mentioned you want to transfer Microsoft Flight Simulator to Steam. According to the Microsoft Flight Simulator FAQ, "content is tied to the platform you are playing on—if you purchase a DLC on Steam, you cannot transfer it to the Microsoft Store version and vice-versa."

I hope this answers your question.

Tomm_A

Hello Timothy Jillings,

Greetings!

Thank you for posting in Microsoft Community.

It appears that the issue you are describing on the game occurred in a third-party application that has a dedicated support team. We will help how to reach the right support to get the most accurate resolution to your concern.

To contact Steam support, follow the steps below:

Go to this link: Steam Support (steampowered.com)
Sign in your Steam account.
Select a product you are having an issue with.
Click the issue you are having.
Click Contact Steam Support. This will bring you to the page to where you submit a ticket.
Fill out the form and click Send.

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,

Microsoft Flight Simulator Can't change mail on startup (Bought on Steam)