MICROSOFT FIX YOUR XBOX PC APP!!

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

If you're still experiencing issues, you can try reset your Windows. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

For more details on giving your PC a fresh start, kindly visit: https://support.microsoft.com/windo... reset your PC, go,this PC , select Reset PC.

I hope this helps.

It seems quite a few people are having this issue with pc xbox app as well as myself. This isn't a fix but until you can find one or microsoft fixes it, you can use this work around solution. If you have a smart phone or tablet, you can get the mobile game pass app. Use the mobile app to install games to your pc xbox app. On the mobile app just make sure you have PC games tab selected before trying to install the game of your choice to your pc otherwise it will assume you are trying to install to a xbox console. Hope this helps.

Hi Ellen,

Thanks for replying to keep us updated. Just to be sure we have the correct system identified, are you playing the game via the Xbox App on a Windows 10 PC or are you playing it on your Xbox console in the Microsoft Edge web browser?

If you are playing your game via the Xbox App on your Windows 10 PC and the PC is fully updated, you may wish to try to Fix problems
with apps from Microsoft Store since you stated that it causes your entire system to shut down.

I hope that this helps a bit more.

Please give it a try and let us know the results.

It seems quite a few people are having this issue with pc xbox app as well as myself. This isn't a fix but until you can find one or microsoft fixes it, you can use this work around solution. If you have a smart phone or tablet, you can get the mobile game pass app. Use the mobile app to install games to your pc. On the mobile app just make sure you have PC games tab selected before trying to install the game of your choice to your pc otherwise it will assume you are trying to install to a xbox console. Hope this helps.

It seems quite a few people are having this issue with pc xbox app as well as myself. This isn't a fix but until you can find one or microsoft fixes it, you can use this work around solution. If you have a smart phone or tablet, you can get the mobile game pass app. Use the mobile app to install games to your pc. On the mobile app just make sure you have PC games tab selected before trying to install the game of your choice to your pc otherwise it will assume you are trying to install to a xbox console. Hope this helps.