Microsoft Family Settings

There is no way to change the age of an account once it has been created.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

To be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

If it's not considered as adult, you really need to add your account to a family account so you can change the settings using the ORGANIZER'S email. Here's how to add your account under a family account.

https://support.microsoft.com/en-us/account-bil...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that if you’re still a minor you will not be able to remove yourself from the family group nor manage your settings, you will be needing the organizer to do it for you.

You can ask them to sign in to https://account.xbox.com/settings using their account then manage your settings.

Hi PepijnSchut, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If you're a child account you will not be able to leave a family group, the organizer needs to remove you manually but if you're already an adult you will be able to remove yourself from the family by signing in to https://account.microsoft.com/family then click your icon.

Also, if you're still a child you need to ask the adult to sign in to https://account.xbox.com/settings so they can manage them for you.

I found a fix!

Some setting in microsoft family limiting purchases (must ask guardian to purchase) that was turned off had turned on on its own.

If you have microsoft family, check the settings.