Microsoft Family Screen Time Limits for Xbox Not Working

Discus and support Microsoft Family Screen Time Limits for Xbox Not Working in XBoX Accessibility to solve the problem; The Screen Time limits for Xbox on Microsoft Family do not work reliably. The Screen Time limit will be set to an hour, but the Screen Time limits will... Discussion in 'XBoX Accessibility' started by M. S. Anderson, Nov 28, 2022.

  1. M. S. Anderson
    M. S. Anderson Guest

    Microsoft Family Screen Time Limits for Xbox Not Working


    The Screen Time limits for Xbox on Microsoft Family do not work reliably. The Screen Time limit will be set to an hour, but the Screen Time limits will not kick in until well past an hour. When I check the Microsoft Family app or web portal, it will show that my son has "1 hr 20 min used out of 1 hr today." Sometime the limit kicks in at 1 hr 20 min. Sometimes it kicks in at over 2 hrs.

    The app and web portal accurately display how the Xbox has been used, but the Screen Time limits are not reliable.

    The Screen Time limits appear to work accurately for Windows desktops and laptops.

    We've had this problem for months. I've tried multiple troubleshooting steps (from other threads on Microsoft Community) and nothing has made a difference. It's driving me nuts.

    :)
     
    M. S. Anderson, Nov 28, 2022
    #1
  2. M. S. Anderson Win User

    Microsoft Family Screen Time Limits for Xbox Not Working

    Geri; Thanks very much for your reply. But I've tried those troubleshooting steps already. And the problem persists.
  3. PanndorCreed Win User

    Microsoft family screen time limits not working on Xbox.

    I'm having the same issue, I was able to get it working briefly by deleting the profile from the Xbox and putting it back , but in a couple days it stopped working again.
  4. Geri M. Win User

    Microsoft Family Screen Time Limits for Xbox Not Working

    Hello M. S. Anderson,

    I hope you are well today.

    As we continue searching the resolution of this issue, we want to suggested steps on this article to fix the issue. Fix screen time limits not working - Microsoft Support.


    [​IMG]

    We hope that this can fix the issue, kindly let us know if the problem still persists.

    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
  5. Geri M. Win User

    Microsoft Family Screen Time Limits for Xbox Not Working

    Hello M. S. Anderson,

    I apologize for the confusion and apologize for the inconvenience. Allow us to refer this to our internal support for more accurate resolution.

    Thank you for your patience.

    Best regards,



    Xbox Forum Moderator

    Microsoft Community
  6. M. S. Anderson Win User

    Microsoft Family Screen Time Limits for Xbox Not Working

    Geri: Thanks very much for your prompt response. But I have already confirmed that Screen Time is activated and properly configured. And I have confirmed that my son is the only account signed into the Xbox. I have turned Screen Time on and off multiple times. I have even deleted my son's account and added it back to Microsoft Family. Neither has any effect.


    [​IMG]



    [​IMG]
Thema:

Microsoft Family Screen Time Limits for Xbox Not Working

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