Microsoft Family preventing Me to change privacy settings

Discus and support Microsoft Family preventing Me to change privacy settings in XBoX Accessibility to solve the problem; I have been having trouble changing my privacy settings because I'm in a family. My mother has tried removing my device and myself from the family... Discussion in 'XBoX Accessibility' started by TrashPandaツ, May 28, 2022.

  1. Microsoft Family preventing Me to change privacy settings


    I have been having trouble changing my privacy settings because I'm in a family. My mother has tried removing my device and myself from the family since I'm an adult now but still shows that I'm in the family. I can't manage to find help on the official Microsoft help website, so I'm wondering if anybody has the same problem and has a fix.

    :)
     
    TrashPandaツ, May 28, 2022
    #1
  2. JosefLBohorquez Win User

    Microsoft Family preventing Me to change privacy settings

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today mate

    Could you try this:

    Create a new account that can be considered as an adult account (try using another web browser or incognito mode).

    Once done, add your main account as organizer via the link below. (you can see in the new account an "add member" button

    https://account.microsoft.com/family/

    Please double check that you select your main account as organizer too, not member.

    Once successfully added, sign out from your account everywhere and restart your PC/device

    Then log in your account again and try again

    Just to double check, please check if birthdate is more than 18/21 years

    https://account.microsoft.com/profile
  3. PalmettoBling Win User

    Question

    This page here has instructions on how to get to
    Online Safety and Privacy Settings
    , on your console and on a computer. Is there a specific issue you're running into? There are things that will prevent you from modifying your settings, such as if you're identified as a child account, either by an Adult
    account in a Microsoft Family or by the age associated to your Microsoft Account, whether you're in a Family account or not.
  4. Lucas Lauer Win User

    I can't play xbox multiplayer

    Looks like it is just a matter of privacy settings.

    To change your Xbox account privacy settings, sign in to the privacy & online safety page:

    https://account.xbox.com/settings

    Set all the settings to "Allow" or "Everyone" on the three tabs:

    Privacy;

    Xbox Series X|S, Xbox One & Windows 10 Online Security;

    Xbox 360 Online Security;

    Note: If you’re on a child account, you’ll need an adult in your family to sign in to their Microsoft account to change your privacy settings. This is done through the Family settings.

    https://support.xbox.com/help/family-online-saf...

    See how it goes and please let me know.
  5. Ross Villegas Win User

    Xbox account privacy settings

    For some reason i cannot change my privacy settings on my main account. I have checked my family settings and it says i am not part of a family to my knowledge.

    But also whenever i click on my privacy settings for my xbox it takes me to this page instead: https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

    I am never able to change my settings PLEASE HELP
  6. Lucas Lauer Win User

    privacy settings

    Hello, Kio. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    To change your Xbox account privacy settings, sign in to the privacy & online safety page:

    https://account.xbox.com/settings

    If you’re on a child account, you’ll need an adult in your family to sign in to their Microsoft account to change your privacy settings. This is done through the Family settings.

    https://support.xbox.com/help/family-online-saf...

    If you have any question, please let me know.
Thema:

Microsoft Family preventing Me to change privacy settings

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