Microsoft family isnt giving me the option to leave, and even when i leave im being placed...

Hello Jack Timmermans,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are having issue leaving from a family group. Let us check and see on what we can do to help resolve your concern in a timely manner.

It is possible that your account is a child account and only the adult who granted consent can remove a child account from the family group. Only organizers of a family group can remove family members. If it places you in the same family, it is because your account is member of the Family group and only organizer of the family can remove you. You have to reach out to parent or organizer of the family.



For your reference, see: Leave family group or remove members - Microsoft Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

Hi Kathy,

This solution did not solve the problem. In my nephews’ family safety page with the thick green bar atop the page at https://family.microsoft.com/, there is no drop down menu along the top or anywhere that gives him the option to leave the family. In addition, no other family/family members are listed for him to even select to leave in the main window either.

No it did not work. I double checked the Microsoft Family Safety website and it shows "my family" and gives me the option to add members even though I don't see any option to leave said family so I'm not sure if I do am in a family group or not.

Thank you for replying.

Its a team game. Communication isnt required but helps. Ill admitt sometimes even when im partied up with my friends I'll have to leave and get into a smaller party so its not like im listening to a radio show..I luv my friends! haha