Microsoft Edge Crashing

Discus and support Microsoft Edge Crashing in XBoX Games and Apps to solve the problem; I have been experiencing issues while streaming videos on Microsoft Edge, I am using an Xbox one. The app seems to crash usually after around 5 minutes... Discussion in 'XBoX Games and Apps' started by B1RDM4N187, Sep 23, 2017.

  1. B1RDM4N187
    B1RDM4N187 Guest

    Microsoft Edge Crashing


    I have been experiencing issues while streaming videos on Microsoft Edge, I am using an Xbox one. The app seems to crash usually after around 5 minutes or so and goes to the home screen which then resets the app, I have contacted your support team via the
    web chat my reference is - 1399151252. This is incredibly annoying even more so now I have read a few threads within this forum which show the issue has been going on for sometime without any resolution.

    :)
     
    B1RDM4N187, Sep 23, 2017
    #1
  2. Eddie Caspi
    Eddie Caspi Guest
    Crashes on my Samsung S7 edge

    My Samsung Galaxy S7 edge is continually crashing during Microsoft solitaire .
     
    Eddie Caspi, Sep 23, 2017
    #2
  3. SalariedActor46
    SalariedActor46 Guest
    Microsoft Edge Crashing

    it is crashing when playing videos and it is unusable
     
    SalariedActor46, Sep 23, 2017
    #3
  4. PhAnTom227 Win User

    Microsoft Edge crashing

    Hey there,

    Sorry to hear about the issue! Do you happen to have other apps running in the background as you are using Edge? If so, try closing any other apps running and let the Edge browser run on its own to see if the issue pops up again.

    If the issue does persist, our next recommendation will be to
    uninstall and reinstall the app    .

    Keep us posted!
    Well considering you can't uninstall edge explorer and I have no other apps running in the back round do you guys have a real fix for this it happens every 5 mins on my console I can't even have fb up before it crashes on me
  5. Mister Beep Win User

    Microsoft Edge crashing

    Hey there,

    Sorry to hear about the issue! Do you happen to have other apps running in the background as you are using Edge? If so, try closing any other apps running and let the Edge browser run on its own to see if the issue pops up again.

    If the issue does persist, our next recommendation will be to
    uninstall and reinstall the app    .

    Keep us posted!
  6. Kokoloko087 Win User

    Microsoft edge crashes

    easy fixed brother I just solved. Remove ur acc from xbox and re add and sign in upon re signing in open microsoft edge the app will start syncing and refresh back o new mate
  7. {Parity} Win User

    Microsoft Edge Crashing

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  8. Mister Mascot Win User

    Microsoft Edge crashing

    Hey there TinselSpring899,

    It's possible the website isn't compatible with Microsoft Edge on Xbox One. We'd suggest reaching out to the website creators/developers. If the website has an app (such as Netflix or Hulu) we'd suggest using that over the website.

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    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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Microsoft Edge Crashing

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