Microsoft decided to delete my account and im trying to get it back

Discus and support Microsoft decided to delete my account and im trying to get it back in XBoX Accessibility to solve the problem; about 3-4 days ago, i tried to sign in to my Microsoft account in my browser, although all the credentials were completely valid, it kept telling me... Discussion in 'XBoX Accessibility' started by Jayden Singh, Nov 6, 2023.

  1. Jayden Singh
    Jayden Singh Guest

    Microsoft decided to delete my account and im trying to get it back


    about 3-4 days ago, i tried to sign in to my Microsoft account in my browser, although all the credentials were completely valid, it kept telling me that "this Microsoft account does not exist." so i decided to make a new one under the same email. slowly but surely every day more and more things began to stop working. my Minecraft account, my windows account and everything else would all default to my new account. i want to get it back because from my research, i would have to buy an entirely new Minecraft account. please help

    :)
     
    Jayden Singh, Nov 6, 2023
    #1
  2. Daniel Gill_354 Win User

    Microsoft decided to delete my account and im trying to get it back

    Hi Jayden S, my name is Daniel. I am an independent advisor who is willing to help you.

    For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

    I'm sorry to hear that you no longer have access to your Microsoft account. In such cases, the only thing you can do is submit a recovery form. If you can still perform actions with your email, you can complete the recovery form and the responsible team will help you recover your account (If your account is deleted as you say, then you cannot fill out the form).

    Form: https://account.live.com/acsr

    In case you cannot fill out the form, below I leave you the links to contact support by message or call, there you will have the options to contact Microsoft 365 or Xbox support depending on your case.

    Support: https://support.microsoft.com/contactus/

    If you want direct Xbox support, here is the link: https://support.xbox.com/contact-us/

    In the following link you will find the Microsoft support numbers, and you must select the number depending on your Country/Region where you are currently located, then you must write down the number and call.

    https://support.microsoft.com/topic...-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Note: Once you regain access to your account, it is recommended that you enable two-step verification (MFA) for added security on your account.

    Remember that this is a help forum for the Microsoft community where we are players like you, therefore we do not belong to Microsoft directly, the only ones who can help you with this problem are support.

    If you find this information useful, please let me know; Otherwise, I'll be happy to help!

    Best regards,
    Daniel.
  3. onyxishere Win User

    im trying to get my old account back

    Passwords are not stored by Microsoft and are known only by yourself. If you cannot remember the password for the account then try logging into xbox.com with it and select the Forgot Password option
  4. ScreamingTech23 Win User

    I can't download my account

    Im also having trouble with my Netflix account getting associated with my Xbox Live one, so I decided to delete my profile, so when I try to download it again I can't, it says :can't download profile, try again later. Please help!
  5. Kenny Tran2 Win User

    my microsoft account got hacked

    my microsoft account also got hacked as well. Im trying my best to get back into it but with avail.
  6. Aj Mora Win User

    my microsoft account was hacked into and deleted and i would like to recover the account

    My issue isnt trying to get back into an existing account. (The recovery proccess helps you get back into an existing account) im trying to get into my account that was deleted. Ive already tried to go through the recovery process and that was not helpfull.

    Trying to recover my account wouldnt work because i just remade it, thinking that it would still be the same with my game pass history, and onedrive 1tb monthly subscription, going through the rovery proccess would just bring me back to the account that i just made. Not the old one that that everything.
Thema:

Microsoft decided to delete my account and im trying to get it back

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