Microsoft Complete in Australia

Deleecious Cheeps · Mar 19, 2024

Is Microsoft Complete available for Xbox hardware (controllers etc.) in Australia? When I add a controller to my cart and go through the checkout process, there is no option to add Microsoft Complete, and when I try to view the Microsoft Complete page on the store via this link, I am just redirected to the store home page.

However, this Australian help page implies that it should be available, and a support technician I talked to over the phone said that I would be able to add an extended warranty to my order when I bought a controller from Microsoft, which I can't seem to find.

:)

Rodrigo Oliver

Hi Deleecious, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I think it's not available.

It's best to confirm it with support:

I kindly ask you to speak with Microsoft Store Support.

Please enter this link:

https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback.

https://support.microsoft.com/home/contact

I hope this helps.

WHlTE KNIGHT

[quote user="Vindicta Myrder"]

Is this just in the UK or everywhere?

[/quote]I think its both Europe and Australia. Not completely sure about Australia though.

smileskybird

If you live in NZ, Australia, and I think the UK, Microsoft NZ, Microsoft Australia, and Microsoft UK (since Microsoft has offices worldwide) will give you a 12 month warranty when you buy a new controller, due to consumer rights legislation in these countries.
NZ and Australia have very good consumer rights legislation. As Australia puts it, they have "guarantees which cannot be excluded by any contract". Similar for NZ too.

Darth Riker

Hi Diego,

First - thank you for the second part of your post that shows the link to Feature Availability for the Xbox One in Australia. Clearly, Cortana is not available for those in Australia. This is something that has taken ages to get a response on - so thank
you.

Second - Throughout this whole thing I mentioned that I wasn't able to enable Cortana at all. That was the problem.

So I find you posting about "revert back to Xbox Commands using Kinect" completely inappropriate.

The issue here is that Microsoft has decided to completely water down the Xbox Commands using Kinect. Commands have been completely removed.

Why? Because Microsoft said to use Cortana instead. Guess what - I can't!

Microsoft has ruined my Xbox One experience and left me with an inferior product to the one I originally bought by removing Xbox Commands for the Kinect and not enabling Cortana on the Xbox One for my region
(Australia). Utterly pathetic from a company that markets itself on its user experience.

I am not happy.

lewisvdw

the problem is that when you almost complete the billing... it wants an australia address.. even tho i changed the region

Microsoft Complete in Australia