Microsoft compensation on xbox

Discus and support Microsoft compensation on xbox in XBoX on Consoles to solve the problem; Eu paguei por um passe de temporada em Paladins e temos um limite de tempo para obter as peles daquele desafio de temporada (menos de 30 dias para... Discussion in 'XBoX on Consoles' started by LiKuiD GhOsT, Feb 14, 2019.

  1. LiKuiD GhOsT
    LiKuiD GhOsT Guest

    Microsoft compensation on xbox


    Eu paguei por um passe de temporada em Paladins e temos um limite de tempo para obter as peles daquele desafio de temporada (menos de 30 dias para terminar).
    O problema é que meu xbox one x não está funcionando (malfuction de hardware).

    Agora eu tenho que enviá-lo para reparo e levará + - 3 a 4 semanas.

    Por causa disso eu não terei tempo para desbloquear as skins que paguei para entrar no desafio da temporada.

    Eu acho que iam ter uma situação ruim aqui.
    O Microsft deveria me compensar por isso. Alguém com o mesmo problema ??? O que acham sobre o tópico? Deveria a Microsof compensar nesta situação o cliente??

    [Translation- I paid for a season pass at Paladins and we have a time limit to get the skins of that season challenge (less than 30 days to finish). The problem is that my Xbox One x is not working (malfuction of hardware).


    Now I have to send it for repair and will take +-3 to 4 weeks.

    Because of that I will not have time to unlock the skins I paid to enter the challenge of the season.


    I think they were going to have a bad situation here. Microsft should make it up to me. Someone with the same problem??? What do you think about the topic? Should microsof compensate in this situation the client??? ]

    :)
     
    LiKuiD GhOsT, Feb 14, 2019
    #1
  2. LiKuiD GhOsT Win User

    Microsoft compensation on xbox

    Thanks for the reply. Like you saiyng, its an unfortunately situation. I will try to talk with Hi-Rez yes. Who knows. Maybe they can help
  3. Whitey Black Win User

    Microsoft compensation on xbox

    tente fazer o seu pedido de suporte ao vivo para ver o que acontece sorte e aproveite o jogo espero voltar rapidamente a consola de reparação
  4. XBF Steven R Win User

    Microsoft compensation on xbox

    Hey there

    Sorry for the inconvenience that you have found yourself in.

    Unfortunately, Microsoft is not responsible for any challenges that you are unable to complete while your console is being serviced since that's in game content

    If you are having problems getting stuff that is issued based on in game challenges while they are offered, then your best bet would be to contact the developer

    Hi-Rez studios     and see if there's any means for them to help you get that content, although there's no guarantee that they would be able to.

    Hope this information is helpful.

    Thanks!
  5. A ManNamed Kelv Win User

    Still cant talk in party after ban has been lifted..

  6. ProDefault Win User

    Be Careful when Purchasing Xbox Digital Games via in-store card purchase

    Take a Microsoft survey for some compensation.
Thema:

Microsoft compensation on xbox

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