Microsoft certificate accountability and ethics

Discus and support Microsoft certificate accountability and ethics in XBoX Accessibility to solve the problem; How many thousands of dollars does a company need to steal from Microsoft members before its certificate is reviewed? I ask this in regards to the game... Discussion in 'XBoX Accessibility' started by KillerButts, Feb 25, 2020.

  1. KillerButts
    KillerButts Guest

    Microsoft certificate accountability and ethics


    How many thousands of dollars does a company need to steal from Microsoft members before its certificate is reviewed? I ask this in regards to the game Crossout. Since 2017 people have been robbed of purchased micro transactions yet there has been no
    review or action taken. This game has a public chat which anyone can see has a post every 5 minutes or less from someone stating they have paid for content and not received it. I find it incredibly frustrating that as a 16 year subscribed member, my voice
    can only be herd through a post in a forum.

    After releasing my information to a call center in Nicaragua I was frustrated to learn that my voice was not enough to get a report on a company selling falsified product in the Microsoft store. I was informed that only after many complaints were made
    would an "Outage" be reported on the Microsoft website. Children and lazy people will not take the time to jump through these hoops to report an issue. They just want to sign into your service and use it, they trust that you have done your job so they don't
    have to do it for you. If there is an issue, often they find they cannot do your job for you as you have firewalled their options to making a post, but it only takes 3 buttons on a controller to report a profile. I have filed every report possible and used
    every outlet allowed by your company to make others aware of this issue, including waiting 25 minutes to hear Nicaragua say "they are having service issues and thank me for calling".

    I am retired business owner of a successful precision sheet metal manufacturing company of 56 employees. We made replacement femur bones out of titanium, deposit boxes for go codes on nuclear submarines, and the chassis to the very machines you use
    to make microchips at ADE. I find this whole process to be disgusting, unethical and irresponsible. You need to allow an outlet for subscribers to actually make specific product reports with ease of use in mind. It should be right on your home page with a
    drop down menu for products including all games, products and services so members can post a complaint with said product. This conveluted mess in place is nothing short of a joke and does nothing else but serve the backside of Microsoft and leave members confused
    and unwilling to take that extra step.

    :)
     
    KillerButts, Feb 25, 2020
    #1
  2. ZenKiller08 Win User

    Microsoft certificate accountability and ethics

    This support forum probably won't get you very far, but thanks for sharing your viewpoint on this issue man. Having not played the game I had no idea this might be going on.
  3. annix Win User

    Microsoft certificate accountability and ethics

    Hey there! I know this doesn't resolve the lion's share of your problem, but you can request digital refunds here, hopefully this helps a bit, cheers!

    https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund
  4. zeroice007 Win User

    Microsoft certificate accountability and ethics

    Unfortunately some games do get away as you call it. However microtransactions are not and I repeat mandatory. The very name tells you what you are getting involved in. That is not an excuse but it is a at your risk transaction for some games. Your issue
    involves so much more I cant even touch on because every situation and every persons tolerance level is different. You sometimes have to go to the individual or representative who will answer your question and handle it correctly. I don't think in this forum
    you will accomplish that. Just my opinion of course.
  5. Cokney Charmer Win User

    Dashboard

    Last year by all accounts...Microsoft Certification has just delayed its release by a short time
  6. Boom B00M Boom Win User

    Digital Certify

Thema:

Microsoft certificate accountability and ethics

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