Microsoft Captcha, Disconnect between Product and Users

[quote user="Th3 Tater"]

Forum needs more admins apparently...

[/quote]someone suggested there should be a captcha limit between posts.

Hi Delmario, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you receiving something like this? (Captcha)

https://www.cloudflare.com/learning/bots/how-captchas-work/

You need to type the Letters/Numbers on the text field.

I hope this helps.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

The Microsoft captcha to create a new account for Skype is STILL BROKEN! Today, it took literally 45 minutes to solve the captcha, Today, Sunday January 2.

Issue 1: The captcha is impossible to solve. I tried three. The falling clocks, the rotating whatever, and finally the pick the Zebra. I know how pick Zebras - but it took 5 attempts before the Zebra captcha would work. It kept claiming the answers were wrong. They were not. The other captchas would not work at all - kept claiming my answers were wrong. Not only would they not work, but they were confusing and ridiculously difficult.

Issue 2: Clicking the rotate captcha to get a different captcha does not work. I had to use another browser to get a new captcha. It tried in three places: In Skype itself (create new account), in Firefox and Chrome.

GET YOUR ACT TOGETHER. It is ludicrous that it took 45 minutes to create an account.

It is ABSURD to claim the captcha issue is fixed. It's fundamentally flawed and does not work. Shameful Microsoft.

Hello again to all! And especially to everyone still dealing with this problem.

The problem where the captcha was not resolving at all should be solved (as of a few days ago). However, as we're reading through the additional responses here in the thread, it is clear that there is still plenty of feedback around the difficulty of this particular "rotating captcha."

If you are unable to use the mobile workaround (mentioned in my response on page 1), then feel free to also try the following: on your PC, attempt the account creation process from the Microsoft Edge browser instead. Attempting from this browser instead may trigger a different captcha that will ask for the user to identify a creature instead.

We will continue to monitor this thread for additional feedback about the newer captcha, and provide updates as they are available here.

Hello SplitScream1,

Apologies for the inconvenience. It seems a back-end change to this product resulted in a disconnect between the product and our tracking. We have resolved this issue, and you should see the offers complete shortly.