Microsoft cancelled my series X pre order that I placed on september 22. Now they will not...

Discus and support Microsoft cancelled my series X pre order that I placed on september 22. Now they will not... in XBoX Sales and Promo to solve the problem; I am very frustrated. I pre ordered my series X on the day the pre orders went live in September. On November 2 my bank messaged me about a possible... Discussion in 'XBoX Sales and Promo' started by Hermie333, Nov 13, 2020.

  1. Hermie333
    Hermie333 Guest

    Microsoft cancelled my series X pre order that I placed on september 22. Now they will not...


    I am very frustrated. I pre ordered my series X on the day the pre orders went live in September. On November 2 my bank messaged me about a possible 534.99$ fraud charge, I authorized the payment. On November 5 I received an e-mail from Microsoft saying
    they could not authorize my payment method. I clicked the link to change my payment method but it said I could not change my payment because the payment had been complete. I have been checking the status on order info page the last couple of days because I
    never got a tracking number. A few days ago it was listed as processing I think, then it went to pre-ordered. Now today when I checked it it just says cancelled!!! But it still also says paid and lists my card number. I tried calling support and they said
    the could not re-order or do anything for me because they are out of stock. Is there anything I can do or am I just out of luck??

    Thanks!

    :)
     
    Hermie333, Nov 13, 2020
    #1
  2. Smwutches Win User

    Xbox Series X preorder

    Pre-orders are starting at 8am for most places (you can check here for
    where you are).

    As far as scalpers/bots, that would really be up to where you're pre-ordering from and how their website is set up.
  3. dempup Win User

    Xbox s

  4. Trinitarian-CA21C929 Win User

    Microsoft cancelled my series X pre order that I placed on september 22. Now they will not let me re-order

    Take that money, download the Best Buy app and try to beat the bots for a black friday XBSX. And check other retailers. Be sure to to have you payment information alreay in. I did these steps with target and would have secured one BUT i ordered a console
    from the MS store on Nov 9th. Well Even that batch isnt arriving until Dec 23rd. Im so annoyed but that because they still have a hold for my funds in my bank and i thoight i wouldnt be charged until the device ships. Suprise theres a catch, putting a hold
    on your funds isnt the same as actually taking them out. Same difference to me because i dont have access to them. Thus, if it wasnt for Microsofts Store and shaddy deal id have my XBSX console already.

    Therefore, even if you could order one right now you wouldnt see it for almost two weeks from now anyway. If you shot for retailers selling them on black friday, install the apps, put you payment info on, maybe put on a live stream on youtube who are hunting
    for live deals, lile i did have a chance to score one on black friday. Im hoping Microsoft takes this hold off my account so i can do that too. Granted, i could cancel my order but if something happens and i cant get it black friday id be setting myself for
    major disappoint on Dec 23rd. Eitherway, you got the cash now so you have a better chance of getting it from now until then than i do. Happy hunting
  5. Lexrax_TBD Win User

    Pre Order Xbox Series X for FPO AP Overseas

  6. XBF Brad A Win User

    37 Countries ?

Thema:

Microsoft cancelled my series X pre order that I placed on september 22. Now they will not...

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