Microsoft cadeaubon[Translation-Microsoft gift card]

Hi Timonthy,

Thanks for reaching out to the forums. We see you are having issues with currency. We recommend to request a call from support so they can assist you. This is a known issue and is being investigated currently. We are sorry for any inconvenience this
may cause.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

As there is nothing more the forums can do, I will be locking this thread.



Hope this helps.

Brad

Hi,

I sent 7 gift cards through the Microsoft Store. But 6 of them will be used. How can I get a refund for 1 gift card?

Translated with google translate

I also have the same problem

Start by going to epic games, clicking on the account icon and selecting “redeem code” and enter the code on the V Bucks Gift Card. You will have to sign into your Microsoft account from here when you select to redeem on Xbox.

This will then send you an email with the Gift Card translated into a Microsoft code.

Go on to your Xbox and navigate to “Redeem”. Enter the translated 25 digit code from your email.

Voila.

I need help with redeem my v bucks card

Again

I can't answer for Microsoft as I am not an employee.

However, I wouldn't think that Microsoft would feel disadvantaged. As, Everytime a user redeems a gift card Microsoft is receiving the proper payment for purchase of that gift card.

Even if the app you are using purchases the gift card from a third party seller, that third party seller would have a contract with Microsoft and would have purchased the gift card from Microsoft to begin with. This no matter how you look at it Microsoft is
making sales on these gift cards and receiving proper compensation for them.

I would think that the opposite of disadvantaged would be true, as these gift card redemptions increase Microsoft sales of the same giftcards

This page covers most of those details. Check the FAQ at the bottom.

The important parts would be

"Do gift cards expire?

No, gift cards purchased at retail never expire. Note that promotional gift cards like those from Microsoft Rewards or Xbox Live Rewards do expire."

"What is the difference between a Microsoft Gift Card and an Xbox Gift Card?

The cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox."

"Where can I spend a gift card?

Once redeemed to your Microsoft account, your gift card balance is available to spend when you shop at Microsoft Store online, on Windows, and on Xbox. Gift cards do not currently work at physical Microsoft Stores."

Should cover you. One thing I'm not certain with is if "gift cards" can be used to pre-order physical goods. Might want to check with Microsoft Store support on that?