microsoft auth for minecraft

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Gameboomer

The best place to ask this question is in the tech community forums
https://techcommunity.microsoft.com/

There you can find help from developers, here we are regular users

I found a resolution that worked for me upon this happening to me in the last hour. Issue is not with the User's Microsoft Account, but with Zendesk Auth itself. I grabbed this URL https://minecraftfeedback.zendesk.com/auth/v2/login/ in order to force open the Sign In. Once there, goto 'New to Microsoft (Minecraft)? Sign Up at the bottom and click that, then put in your real name and email, as logging in with your password at this point will cause ZenDesk Auth to glitch in the same fashion.

This will send an email to your associated email account stating "An account already exists for Microsoft (Minecraft) using this email address. To access it, you can sign in or reset your password.

If you didn’t try to sign up for a new account, you can safely ignore this email."

Hit reset your password, put your current password in and you should be logged into Minecraft Feedback Website with your account, and you should be able to use your password again there if you log out (I tested and verified this myself).

So the issue isn't your account, it's Zendesk Auth, which Microsoft themselves need to fix.

The "Start" button for all of those is greyed out. Only the Auth Manager is running. I can login into my Microsoft account in my web browser and everywhere else EXCEPT The Minecraft Launcher and Xbox Live.

Not sure if you saw this fix while Googling, but it's worked for a lot of other people (even though it's annoying):

I found a resolution that worked for me upon this happening to me in the last hour. Issue is not with the User's Microsoft Account, but with Zendesk Auth itself. I grabbed this URL https://minecraftfeedback.zendesk.com/auth/v2/login/ in order to force open the Sign In. Once there, goto 'New to Microsoft (Minecraft)? Sign Up at the bottom and click that, then put in your real name and email, as logging in with your password at this point will cause ZenDesk Auth to glitch in the same fashion.

This will send an email to your associated email account stating "An account already exists for Microsoft (Minecraft) using this email address. To access it, you can sign in or reset your password.

If you didn’t try to sign up for a new account, you can safely ignore this email."

Hit reset your password, put your current password in and you should be logged into Minecraft Feedback Website with your account, and you should be able to use your password again there if you log out (I tested and verified this myself).

So the issue isn't your account, it's Zendesk Auth, which Microsoft themselves need to fix.

As far as contacting support, they no longer use a direct number. You have to request a call back at http://support.xbox.com/contact-us You may have to change categories/topics until it gives you the option and you do not have to go through an AI chat to do so.

Also as an FYI, this is a community based forum so we (including mods) do not work for Microsoft.

If you purchased Minecraft for the PC, that doesn't automatically get you the Xbox One version unfortunately.

If you're trying to update Minecraft on your PC and it's stating you don't have an account, that's most likely why it won't update. It will not properly connect to their services until the account is authed.

At least that has been my experience with it.