Microsoft are ripping me off

Back in 2011 I purchased some music videos from the Xbox Music Store or whatever they called it back then.I didnt need to subscribe to anything and the videos were stored on my hard drive and I was able to view them anytime from my hard drive with opening
the music store.Well ,the videos are still on my hard drive but apparently MS is holding my purchased content for ransom.Now in order to watch my already purchased videos I have to subscrlbe to Xbox Music at $9.99USD in order to watch them.Is this your idea
of a sick joke? I buy something and you people think you can take it away from me at your discretion? If this is how you do business no wonder Sony is winning the console war.And before you fanboys start attacking like you always do just think how you would
feel.I'm thinking about sending this complaint along to the gaming media sites as I'm sure they would be very interested in publishing another negative article.Thanks for nothing MS and it would be nice if I could get a refund.

:)

 

GAME ripping me off

[quote user="CloudStrife 900"]

Ahh, well I guess the outcome was good



I have always checked my stuff when it comes to buying from a store. I was in gamestation once and I was buying Resident Evil 5 for a bargain price. I come home, sit down, slap on the good old 360, open my game case and... no game was in the case.



Lessons learned the hard way eh

[/quote]

Very true.

14 years ago I ended up in a church talking to a vicar for a while, walked out with this odd woman hanging from my arm, still don't know what happened but she's been with me ever since :-/

( If I don't post anymore on these forums you know she's seen this and I'm buried in the garden )

 

GAME ripping me off

Ahh, well I guess the outcome was good



I have always checked my stuff when it comes to buying from a store. I was in gamestation once and I was buying Resident Evil 5 for a bargain price. I come home, sit down, slap on the good old 360, open my game case and... no game was in the case.



Lessons learned the hard way eh

 

www.xbox.com/.../Zune

i would suggest you should contact the Support, because according to the article above purchased Content is not restricted and you should be able to Play your old Videos.

 

MS needs to answer for its crimes of theft.

 

did you even read the article? it clearly states you are not supposed to purchase again as Content should still be available

 

Are you playing them through your system video player? If they are on your hard drive you should be able to play them from there.

 

MS needs to answer for it's crimes? Okay, now I'm thinking this guy is just making things up. Is he for real? hahah

 

^So is this another MS employee?Are they paying scrubs to attack people who have complaints?Sounds about right..Like I said...the content shows up on my hard drive in the system settings.However it does not show up in the system video player.The only way
I can see that the videos exist is by opening Xbox music.It shows up in the 'My content' section.There is a play all button but if I push it I go right to the subscription screen where I must pay for a subscription before I can view my stuff.If I refuse all
I get is 10 second previews of my own purchases.

 

as stated before:

i would suggest you should contact the Support, because according to the article above purchased Content is not restricted and you should be able to Play your old Videos (without additional costs)

 

Thats kind of the reason why I posted here.It is the 360 support section and someone is supposed to be here from 9 to 5 on weekdays to answer questions but I guess MS doesnt understand what customer support is.

 

No, these are the forums. There is no 9 to 5 here. Most people here are fellow gamers who use their own experience and expertise to try and help people with issues. Support can be reached by phone.

 

I didn't say that there was no official support here. I said that MOST of us are fellow gamers.

 

currently you leave the Impression its not help you are seeking but only want to rant about it.

phone or Chat agents would not direct you to the boards if you tried to describe your issue instead of starting with insulting everyone.

live rewards is handled by 3rd Party because it was created by 3rd Party, MS is only Sponsor as everything happens within their System.

 

G'day LOWxONxHealth. Sorry to hear about the rough experience with your purchased content. As others have stated in this thread,
our phone and chat teams will be able to provide the best assistance with this issue. Please reach out to them so that we can get this sorted out!