Microsoft are impossible to contact

Discus and support Microsoft are impossible to contact in XBoX Games and Apps to solve the problem; I am trying to contact MS re an Xbox one issue with F1 not loading. I have tried lots of suggestions but it will not load. I cannot speak to anyone and... Discussion in 'XBoX Games and Apps' started by Tony Welch, Nov 21, 2023.

  1. Tony Welch
    Tony Welch Guest

    Microsoft are impossible to contact


    I am trying to contact MS re an Xbox one issue with F1 not loading. I have tried lots of suggestions but it will not load. I cannot speak to anyone and the call back service (UK) does not seem to work at any time of day. Does anyone have this issue both with the game and also the poor customer service?

    :)
     
    Tony Welch, Nov 21, 2023
    #1
  2. kyle_m4496 Win User

    Microsoft are impossible to contact

    Hi Tony. My name is Kyle and I'm an independent advisor.

    I’m sorry to hear you’re experiencing this issue, does this only affect F1? If so, please report this to EA for further help.

    You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please reach back if you have further questions.

    Thanks,
    Kyle
  3. HomegrownSilky Win User

    Why is it impossible to contact Microsoft for a refund?

    If you are unable to log into an account to manage a subscription, then your only option is to have the financial institution attached to the payment method stop all payments to Microsoft. This is the only way to stop payments other than logging in to the account.
  4. dogsounds Win User

    Why is it impossible to contact Microsoft for a refund?

    Hi Katlyn Green

    I am happy to try and help you but please note that this is a community forum and is staffed by volunteers and gamers just like you - not Microsoft staff. We have no access to accounts, Microsoft systems or customer information and can only offer helpful advice.

    I am afraid no-one here can help you with a billing issue. However, as you say that these extra charges are not appearing on your XBOX/MS account, it's worth eliminating the following possibilities: first, check if there is a service that you subscribed to and do not remember. Go to ( SETTINGS>ACCOUNT>SUBSCRIPTIONS ) on console, or on desktop you can do the same by accessing your Microsoft account: ( https://account.microsoft.com/billing )

    You say you have already checked your order history, so that's eliminated, but it's also worth eliminating any former friends/roommates/ex-partners or family members with whom you no longer have contact whose account or service you may have paid for in the past. If they never changed payment information on their account for that service, it will still be charging to your bank account.

    Please make sure you do these checks for ALL your XBOX/Microsoft accounts, if you have more than one.

    If you can't see anything relating to that recurring charge anywhere in your XBOX or Microsoft account and you are sure it is not one of your other online subscription services and you really don't know what it is then it is possible that someone unknown to you has stolen your payment details and is paying for a Microsoft or XBOX service on a different account, with your bank details, fraudulently, without your permission.

    If that is the case, you should contact your bank to get their advice and assistance as Microsoft will not be able to assist you with that at all - they cannot track or refund a charge if they do not know where the charge originates from. It may be that your bank can refund these charges, depending on their anti-fraud and identity theft processes. And, of course, if the charges are still coming out of your account now, you can only stop them by asking the bank to stop any future such charges or direct debits.

    I hope that helps! If my solution solved the problem for you, make sure to come back and click "Was This Reply Helpful - YES" under this post so others with the same issue can find it quickly and easily :)


    [​IMG]
  5. FFL Leinhart Win User

    impossible to contact support

    Yes, my informations is correct. I 'll call them.. Yes i'm french.

    Ty for your answer.
  6. Q Thorintino Win User

    Impossible to contact support

    I have this same problem, only with minecraft. I finally just got on the phone with someone then they hung up on me.

    I've been overbilled on a recurring charge 4x what it should be, not to mention it reads as expired on minecraft at least six months.

    This is just an unacceptable situation. one of the largest companies in america? we overbilled you? thats cool just pay it plebian.
Thema:

Microsoft are impossible to contact

Loading...
  1. Microsoft are impossible to contact - Similar Threads - Microsoft are impossible

  2. Why is it impossible to get any support from microsoft

    in XBoX Accessibility
    Why is it impossible to get any support from microsoft: I have been searching for a help chat for over an hour. I just want to chat with a real person or just send in a ticket but this seems impossible everytime i just get sent back to that useless...
  3. It's Literally Impossible to get Microsoft to Call Me

    in XBoX on Windows
    It's Literally Impossible to get Microsoft to Call Me: Someone hacked my account in November, and charged my card $150. I cannot investigate the charges because the card is now inactive, so when I input my CCV, it gives me an error message. When I try...
  4. Why does Microsoft make it impossible to change ownership of an Xbox account?

    in XBoX Accessibility
    Why does Microsoft make it impossible to change ownership of an Xbox account?: My kids were too young to have their own accounts on the Xbox, now they are teenagers and have spent alot of money and earned a bunch of achievements, but Microsoft says I can't transfer the...
  5. Why is it impossible to speak to anyone at Microsoft???

    in XBoX on Windows
    Why is it impossible to speak to anyone at Microsoft???: I am trying to get a refund on a game and its impossible to speak to anyone. The refund was denied and I don't understand why! cb1b9a81-885e-48d6-bfbf-85741795aa79
  6. I'm having problems doiwnloading the microsoft flight simulator. Download times are impossible.

    in XBoX Games and Apps
    I'm having problems doiwnloading the microsoft flight simulator. Download times are impossible.: I'm having problems installing/downloading microsoft flight simulator. Download times are impossible. The download process continually hangs. Please help. I have a steam copy of microsoft flight...
  7. Do the gangsters of Microsoft have an official reason for making it impossible to refund a...

    in XBoX Games and Apps
    Do the gangsters of Microsoft have an official reason for making it impossible to refund a...: Allegedly I am supposed to look at my Xbox order history to see a purchase I made on a desktop windows Microsoft Store purchase? Well my order history is empty. And YES I have ensured that it is...
  8. There has been fraud on my microsoft account, impossible to resolve in the help centre and...

    in XBoX Accessibility
    There has been fraud on my microsoft account, impossible to resolve in the help centre and...: Someone has purchased a XBox controller fraudulently on my account. I did manage to call last week, but nothing has been done and it has still been delivered. I was told it would be stopped and...
  9. Microsoft Solitaire Klondike Grandmaster difficulty is impossible.

    in XBoX Games and Apps
    Microsoft Solitaire Klondike Grandmaster difficulty is impossible.: Whoever made the grandmaster difficulty doesnt understand the concept of actually doable. 99.9999999999% of the time it is unbeatable because it is infact not a real level and is based off of RNG....
  10. I was wondering if you could add The Impossible game to the Xbox one on the Microsoft store.

    in XBoX Games and Apps
    I was wondering if you could add The Impossible game to the Xbox one on the Microsoft store.: I would love to play this game again. I don't have an Xbox 360 anymore but it was a fun game to play on the Xbox 360. 18ed22f8-ba46-40f6-b733-b2645c7b095b