Microsoft accounts getting hacked by rambler.ru hackers

ShreemoyMondal · Oct 17, 2022

A detailed thread on the account hacking issue

I am making a detailed thread on this topic as more people are getting hacked by rambler.ru malware. From my knowledge, this is happening mostly to ones those who own Minecraft or any other games that are costly and in high demand. Our hacked accounts are usually sold a Russian website with it being sold for like 3 cents.

As for me, my Microsoft account was hacked on the 19th of September. 2fa was on and it was connected to the Microsoft authentication for better security but to my surprise, it failed. I have seen other users complaining about the same thing that even though when they clicked to decline the security changes it didn't worked. And they got locked out of their account. On contacting support we are either said to go to account.live/acsr or they are asking us to fill up a form and submit it via their file transfer system and even ask for additional proofs to be attached with it. But to my notice, the accounts team or the escalation team doesn't even care about those proofs. My Xbox account is literally connected to my discord account. And if someone goes on my profile and clicks that discord icon it redirects to my profile which can be a good way to verify the user but as I have said before Microsoft doesn't give a damn. On the same day, my Genshin impact account was hacked which also had 2fa but I got it back after 3 days after the hack. On the other hand, there was an attempt to hack my Epic Games account, and hats off to epic games their security was the best and I was able to take action against it asap. As for Microsoft, well everyone doesn't have the money to buy an Xbox so they could have told their console id if they were hacked. And most of us gamers are teenagers who have spent a lot of hours in these games and made friends and don't have the money to buy the game again. And I cant stop myself from saying it that Microsoft wanted to have extra security by migrating the Mojang account to Microsoft account but it did completely the opposite, I think by this time Mojang would have either recovered my account or would have transferred it.

As for now, everyone who got hacked should come together and should complain against this everywhere. So we can be treated better and get out hacked accounts back.

:)

Leonardo Al-Raihani1

My Microsoft account is hacked by a k***@rambler.ru. It is our own responsibility to secure our data including the usage of Two Factor Authentication.

Also, Microsoft has their own procedures on restoring accounts to have safe structured system, so adding your own ideas about proof won't work. Mayby you can suggest it.

Can you add your current update about the situation?

ShreemoyMondal

agreed. Atleast epic games have support for this, Microsoft doesn't even care about it. They are just ignoring it with their "policy". But in the end I am buying something from them and if it's getting stolen even after I am doing everything correctly from my point of view then whose fault it is?

Veгified ✔7

Similar situation here. I went to see my parents town for thanksgiving I come back and find out someone in Russia (vpn perhaps) had logged into my account. They had purchased a bunch of vbucks with my debit card but I was able to get a refund for all these. Now I have negative vbucks and own the battle pass. They also changed my epic games email a week after I refunded everything, I contacted epic and they were able to change my email back but nothing on the negative currency. (I own $20 in vbucks now)

When this was all happening I kept getting confirmation codes to my phone and emails for different accounts on even though some of them were set up with different emails but with the same number. I have removed my debit card from most places and changed my passwords. Careful out there guys, they can easily get around 2FA

Wilfulgnu

my account is hacked by a rambler.ru account and i think they changed my email, it says "That Microsoft account doesn't exist. Enter a different account or get a new one"

tongpay

* Merged

Yesterday I was hacked and when I tried to recover I used my email, but the hacker removed it so Microsoft said it doesn't exist. I used the hacker's email and used the correct information in the recovery form but it says unsuccessful and cant confirm I own the account. is there anything else I can do? The hacker probably changed everything related to the recovery form so I can't do anything about it. (btw the email of the hacker ends with rambler.ru)

Microsoft accounts getting hacked by rambler.ru hackers