Microsoft account needs to split users, help

Discus and support Microsoft account needs to split users, help in XBoX Accessibility to solve the problem; I have a Microsoft account that i use for all of my personal/office stuff...Office, skype, email, Outlook, etc. Long ago when youngest got an Xbox i... Discussion in 'XBoX Accessibility' started by JHoward22, Apr 4, 2020.

  1. JHoward22
    JHoward22 Guest

    Microsoft account needs to split users, help


    I have a Microsoft account that i use for all of my personal/office stuff...Office, skype, email, Outlook, etc. Long ago when youngest got an Xbox i didn't think too much about adding a (child) account. His Xbox uses my email which is tied to my Microsoft
    account. i need to open him an account, give him a user login on laptop and move his xbox to that. basically splitting him from my account. I am assuming all is lost in terms of his Xbox settings, purchases and such since it will now be logging in as different
    email/account. Is this true? is there a way around it? Looking for the best advice in splitting young adult off onto his own account for all devices without losing his Xbox settings. Thanks.

    :)
     
    JHoward22, Apr 4, 2020
    #1
  2. MRallamagoosa Win User

    Microsoft account needs to split users, help

    Purchases and subs will not be lost since you can set the console as the home xbox of your account and every other account logged in to the same console will be able to play the games you own and benefit from any subscription you may have (more info in the
    link below). If you make a child account you may want to change some settings to take that into account, but that is up to you. What will not transfer are things like gamerscore or game saves since those are account spedific.

    https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

    https://www.xbox.com/en-US/community/for-everyone/responsible-gaming
  3. Alex5394 Win User

    Amazing changes to microsoft

    Welcome! (microsoft didnt make this just me.) Post ideas on the board! my idea is: microsoft allows a split screen section in the notfication bars which allows a guest which will be called (like guest users on xbox) or a profile on this pc or a non added account (dosent save account to pc) and logged in accounts have data saved and there would be 2 arrow which would be labeled 1 and 2 3 4 and when you enter a game the split screen game will begin (like split screen games)
  4. Mistress Sara Win User

    Increase account limit so that can purchase surface

    Hi there,

    There is no way to increase the limit, and depending on local laws there may be further restrictions according to this support page
    on account limits.
    As RandyAU93 noted you would need to do a split payment on the purchase.
  5. Lucas Lauer Win User

    Refund with two payments methods.

    Hello! Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    The money from a refund request will always be back to the original payment method. So if you split between Microsoft account balance and debit card, the money will return both to the Microsoft account and your bank account, with the respective amounts for each one.

    Feel free to ask back any questions.
  6. DCodes7 Win User

    New Xbox user...need account help

    [quote user="InfectedCub66"] I then tried to purchase a game, thinking it was going to use the Paypal info that I just entered but it won't. It says I need to add points.[/quote]

    When purchasing a game, you can use points. To change your method of payment, go to the option that lets you change payments (I can't remember what the option was called).

    Please refer to this help link:
    http://support.xbox.com/en-US/billing-and-subscriptions/manage-payment-options/use-paypal




    [quote user="InfectedCub66"]The problem I'm having is that it doesn't give me the option to use my yahoo.com account (the one I entered on the console) to log in. It wants a microsoft acct.[/quote]

    Where did you try to log in? Xbox.com? Is the microsoft account it's asking for a windows Live ID account?



    [quote user="InfectedCub66"] I have a hotmail acct too so I used it and now I apparently have 2 profiles for Xbox. Is this going to affect the sign on I created on the console?[/quote]

    To my understanding, it wont affect the other account (the first account you created on the console).
Thema:

Microsoft account needs to split users, help

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