Microsoft account logging me in wrong Minecraft Bedrock/Xbox account

HP ADMIN1 · Jun 2, 2023

I'm not sure of how to explain but i am setting up my games on a new PC and my microsoft account seems to be leading me to an... older version of my account?

Few weeks ago I started playing Minecraft Bedrock on my laptop but i forcefully had to make a new Windows profile since the one I was using was not associated to my Xbox credentials. All good with signing in, but now that i've got my PC and tried to log in both accounts are made with the SAME Microsoft but this one seems to resemble a prior version with even different usernames (I did some weird messing up with the username change involving the email back then) , no activity status and none of my new friends show up. PSA I did not make a new Windows profile, I simply added the one for Xbox games as an "extra" which I can use for signing in apps

:)

Rostom L

That's odd. Maybe your preferred Minecraft account is not yet migrated correctly to your Microsoft account. Since this needs account access, I would recommend you to contact the Minecraft Support team for further investigation. Please submit a ticket through this link https://help.minecraft.net/hc/en-us/request/new.

Thank you!

HP ADMIN1

Yes I am able to access my preferred account on my laptop (left) , the email used is the exact same. The email is connected to the "old" version of the account when I look it up on the Xbox webpage.

Rostom L

Hi there! Sorry to hear about what happened. Let's do our best here to get this sorted out.

To confirm, are you still able to access your new & preferred Minecraft account from your previous Windows profile?

I believe that you have two Microsoft/Xbox accounts. The other account may be using an identical email address but with a different domain? Please double check your email address spelling and domain name.

You can confirm which account you're currently using by going to https://account.microsoft.com then visit https://account.xbox.com/Profile to check the Xbox profile or gamertag linked with that particular account.

ZeroFPS Gaming (YT)

Hello sir I am a Xbox Ambassador and gamer. I'll be happy to help on your case.

Please make sure that you are using the account you bought Minecraft: Bedrock Edition with. Log into that account, then download the new launcher for Minecraft (links below). It is a all-in-one launcher for Minecraft: Java, Minecraft: Bedrock, Minecraft Dungeons, and the upcoming Minecraft Legends.

Once you download the launcher, select Microsoft login, and log into the same Microsoft account that you bought Minecraft: Bedrock with. Then, click Minecraft for Windows, and click "Install" or "Play"

I hope your problem is solved, and if it is, please kindly mark this thread as answered and give my reply an upvote. Have a nice day!

NicSheppard

Whenever I try to login to my Microsoft account on Minecraft: Windows 10 Edition it just says failed to log in. It lets me log in to my Microsoft account in Xbox just fine but it wont let me log in on Minecraft for my PC. I recently changed the
email for my Microsoft account so it that could be a factor in this issue. I attached a photo of what it says whenever I try to login below.

This is a know problem that mojans been working on. Did you happen to try to link to the ps4 bedrock version

No, I didn't link to the ps4 bedrock edition. However my account is linked to the Xbox One bedrock version.

Microsoft account logging me in wrong Minecraft Bedrock/Xbox account