Microsoft Account locked since February 15th

Discus and support Microsoft Account locked since February 15th in XBoX Accessibility to solve the problem; Hi there, my Microsoft Account has been locked since February 15th and i need it back and i don't know what to do. This Account is 15 years old and... Discussion in 'XBoX Accessibility' started by Marc Thomae, Mar 24, 2025.

  1. Marc Thomae
    Marc Thomae Guest

    Microsoft Account locked since February 15th


    Hi there,

    my Microsoft Account has been locked since February 15th and i need it back and i don't know what to do. This Account is 15 years old and basically all i have in my life. I created this Account to get in contact on here.

    I downloaded Skype on February 1st to keep in touch with a friend of mine. Every day some unknown people contacted me on Skype and started a conversation with me. Most of them ended when they wanted me to give them money for strange reasons. I sure did not give money to strangers on Skype. I am not this dumb with my 40 years of age.

    On February 14th my Skype Account was flooded with new messages. I did not care at all. When i wanted to turn on my xbox that evening i got the message, that my account is locked due to Security reasons. They obviously tried to hack my account. I filled the complaint on the Compliancelock Site and got my account back the next morning. I changed the password and enabled the 2 Step Authorization on my profile. I logged back into Skype and changed my profile to invisible (deleted my profile pic, changed my name, was not able to be found etc.) A few hours later i tried to play xbox again and my account was locked again due to Skype issues. I filled the complaint again and again got my account back 2 or 3 hours later. I realized that those who were trying to hack my account were some of those strangers from Skype. I logged back into Skype again to block all of those strangers to protect my account. While doing that my account got locked again for the third time and is locked since then.

    I am filling this complaint on compliancelock 2 or 3 times a day with 3 different contact e-mails. 95% of the time i do not get an answer and if i get an answer it states, that a Skype violation has been found and my account is still locked. The last answer i received was 9 days ago...

    What can i do? Talking to xbox support hotline did not help and the chat does not help aswell. I did nothing wrong. I just wanted to protect all i have on my own. There has never been an issue with my account for the last 15 years. I am even in the xbox ambassador program for a few years now. All i want is to enjoy my over 400 bought Video games after a hard day of work.

    Can someone please help me?? Or is my account forever gone??

    :)
     
    Marc Thomae, Mar 24, 2025
    #1
  2. deadeagleman Win User

    The Book Bug- Please explain?

  3. Smwutches Win User

    MyVip Reward Credits II

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. They're usually given several days before the 15th. Even though they would have been added as pending on the 6th, they would be listed with February 28 as the
    date since that is the last day of the month they are for.
  4. Smwutches Win User

    How long I Must wait to Get Deposit ?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So they should be deposited by mid-February.

    Since you've already earned the credits, you would still keep them if you cancel a preorder.
  5. Smwutches Win User

    Xbox live reward points pending

    Points are deposited on or around the 15th of the following month after you have earned at least 100 points. So they should be deposited around the 15th of February.
  6. AngelObullets Win User

    Enjoying the Multiplayer!

    Oh crackdown has a realse date of think its 15th of February for the campaign
Thema:

Microsoft Account locked since February 15th

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