Microsoft account linked to Minecraft account hacked. What should I do.

Hello this is Virginia O.

I understand that you want to recover a hacked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

hi my minecraft java account got hacked (microsoft account) and when i try to recover there is rambler.ru to send

email idk what i do now

Hi Brad. Thanks for quick response.

I really have not idea what to do next.

should I link nintendo acc in my profile at microsoft?

could you send the link pls?

At moment. On console nintendo I’m logging with Nintendo acc. In Minecraft I’m logging with Microsoft acc and Minecraft acc.

Where else I should link these accounts?

Thank you!

Hello LiOrTQ,

Thank you for posting in Microsoft Community.

We understand that you are trying to recover your Minecraft account because your Microsoft account was hacked. We know how important it is for you to access the account especially as it is linked to your Minecraft. I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can to help you with the process.

We know how important it is for you to get back to your world. Should you use Microsoft account for your Minecraft, that would be consider as Microsoft account still, we cannot access your data and do transfer of ownership of game or separate Minecraft from your hacked Microsoft account. However, we can assist you with your Microsoft account recovery by using login help tool.

Based on your description, you contacted support for account recovery. We would like to let you know that no one has an access nor know the access of your account as much as you do. Only account owner can recover the account as this contains their own personal data and preference. To ensure that you can recover your hacked account. We can only suggest that you click the link below and read the information on the website. Your hacked or compromised Microsoft account can only be recovered in this manner.

Link: How to recover a hacked or compromised Microsoft account - Microsoft Support

Account recovery is in your hands, we hope you will be able to access it back.

Sincerely,



Microsoft Community Moderator

Hi Nkosana23,

I have been contact with Minecraft support for possibilities to recover my Minecraft account. They mentioned my Minecraft account is associated with my original Microsoft account. Not the newly reopened account, even I used the same email address for reopened Microsoft account. In this case, what should I do? Can you help me associate or link my newly reopened account to my original account which the hacker deleted? If not, does it mean all my purchase with my original Microsoft account will be lost?

Thanks,