Microsoft Account issue: something went wrong migrating Minecraft from Mojang to Microsoft.

Hi Ollie! I'm more than happy to help you!

Based on the information I've gathered, it seems the migration of Mojang accounts has now been completed. It is no longer possible to migrate unmigrated accounts or make the move.

Starting September 19, 2023, at 11:00 am EST/17:00 pm CEST, unmigrated Mojang accounts will not be able to sign in to Minecraft.net or the Minecraft Launcher to migrate.

Please check these links for more information regarding Minecraft migration:

https://help.minecraft.net/hc/en-us/articles/19615552270221

https://www.minecraft.net/en-us/article/account-migration-last-call

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Darhlene,

Thank you for replying to this. But the thing is I tried recovering it this way but they mailed me back this "As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support." So I went and contacted microsoft support, I went to microsoft support, and now I am not able to create a ticket or open a live chat, there is no option for me.

Hello OxindeGaming,

Thank you for reaching out to us with your issue!

When you purchased the Minecraft Java originally, did you purchase it with a Mojang account or a Microsoft account? If you purchased it with a Mojang account, have you tried migrating the account to a Microsoft account yet? You can learn more about migrating your Mojang account to a Microsoft account here:

How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

You can also try installing the Minecraft launcher through the Xbox app and installing Java from there.

[Let us know if this answered your question by tapping "Yes" below]

If you think you have migrated your Mojang account to the wrong Microsoft account you have to speak to Mojang support to reverse this. That's what they themselves say in the FAQ they published about migration. I also recommend checking your other Microsoft accounts and in Minecraft launcher delete all accounts and re-add your Microsoft account again.

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.