Microsoft account is not linked to the correct Xbox gamer tag

Yes they were live accounts that's why they had gamer tags. A few years ago you can set up a gamer tag on the Xbox without the link to a Microsoft account so how do you recover these old gamer tags without a Microsoft account?

The xbox feature is part of your Microsoft account. Not all accounts have a gamer tag, but all xbox accounts are part of the Microsoft account. The gamer tag which is not a required feature of the Microsoft account is so that gamers can represent themselves
in a public manner to other gamers without revealing their actual account (which is the account email).

The gamer tag is not part of Microsoft security in any form, it may help you recover a lost account but just having a gamer tag will not give you access to or is part of the security for a Microsoft account. I did Xbox support for three years, I helped
recover many accounts while customer support was able to do that. I have never heard of a secondary gamer tag before. The only way to recover the account now is through the compromised account link listed above.

I have exactly the same problem. I had to link my PSN to my Microsoft account to allow cross-platform play in Minecraft.

At first, the attempts to link my accounts failed (for several days). I found a work-around online that suggested buying a free resource pack from the Minecraft store.

I did this, and now someone else's gamer tag is displayed in the bottom left corner of my Minecraft screen. I do not recognise the gamer tag.

When I log in to my Microsoft account on a computer, all my details are correct. When I log in to xbox.com, it shows someone else's gamer tag (the same gamer tag that is shown on the Minecraft screen on PS4), but everything else looks correct.

I have been trying to get an answer from Microsoft Support on Twitter, with no success.

I am very concerned that this may have caused a security breach, either for myself or for the individual whose gamer tag has somehow become linked (to some degree) to my account.

I have been unable to find any way to unlink my PSN account my Microsoft account, in order to start again.

Any advice would be appreciated.

Regards,

Chris

PROBLEM SOLVED:

Download XBOX app on your phone and create a gamer tag with your linked MicroSoft account.

At this time an Xbox 360 is required to change the Microsoft Account linked to your Gamer tag. There is no other way to link your GT to another MSA