Microsoft account has been hacked, my username & password have been changed and Microsoft...

Hi Fernando,

The problem is that I can no longer find a Minecraft account with my Microsoft account, but I do have the purchase email,

maybe that will help to restore my Minecraft account?

I have the idea that I have been hacked and that they have changed my login username and password.

I also contacted Mojang, but they told me to go to Microsoft with this issue.

Hi Mariano,

Thank you for your reply, yes I have already tried that link with no success. Is there someone who can call me or email me directly to resolve this.

They did not, said there was not enough information

But what answer did they give you?

Hi, I am Mariano, an independent advisor from the Microsoft-Xbox community. I am sorry you are going through this issue, let us try to fix it

Have you tried completing the account recovery form? If not, here's the link:

https://account.live.com/acsr

I recommend being very detailed about what happened and providing all the information you have available.

Completing the form does not guarantee that you can get it back, but it is better to try.